Daniel Laengerer
Dundas,ON
Summary
Highly motivated, responsible and reliable seeking to apply my strong customer service abilities and collaborate with enthusiasm in any role at your organization.
Overview
7
7
years of professional experience
Work History
Front Desk Representative
HamOnt Sports
09.2023 - Current
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Maintained accurate records of guest payments, ensuring timely revenue collection and minimized discrepancies.
- Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.
- Developed strong rapport with guests through friendly interactions and genuine interest in their well-being.
Hockey Referee
Hamilton Minor Hockey Association
10.2016 - Current
- Explained and taught regulations and rules to players and coaches.
- Thorough knowledge of league policies, rules and regulations.
- Ability to maintain professionalism and liaise between coaches and time keepers.
Sales Associate
Golf Town
06.2022 - 04.2023
- Provided positive first impressions to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Administrative Assistant
United Soccer Centre
09.2021 - 06.2022
- Greet team Managers, players, parents and patrons.
- General maintenance and cleaning .
- Coffee shop clerk.
- Vaccine passport check in.
Education
No Degree - Sport Management
Niagara College
Welland, ONHigh School Diploma -
Dundas Valley Secondary School
Dundas, ON06.2020
Skills
- Strong Organizational Skills
- Appointment Coordination
- Document and File Management
- Multitasking and Time Management
- Communication
- Customer Service
- Public Speaking
Timeline
Front Desk Representative
HamOnt Sports
09.2023 - Current
Sales Associate
Golf Town
06.2022 - 04.2023
Administrative Assistant
United Soccer Centre
09.2021 - 06.2022
Hockey Referee
Hamilton Minor Hockey Association
10.2016 - Current
No Degree - Sport Management
Niagara College
High School Diploma -
Dundas Valley Secondary School
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