Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Daniel Labby

Edmonton,AB

Summary

  • Results-driven Customer Service Professional with extensive experience in a fast-paced consumer-facing environment. Proven track record of providing exemplary front-line customer service, ensuring quality assurance, and resolving issues.
  • Experienced professional with exceptional skills in time management, organization, and attention to detail. Proven ability to prioritize multiple tasks and remain focused. Collaborative team player who can also work well independently.
  • Takes pride in seeing a task from start to finish. Competent computer skills, email, internet, & keyboarding
  • Dedicated and reliable professional with a strong work ethic. Consistently goes above and beyond. Known for arriving early and staying late to ensure optimal results.

Overview

3
3
years of professional experience

Work History

Sales Associate

Windsor Plywood
01.2023 - 12.2023
  • Provided accurate information about products, prices and services.
  • Responsible for upkeeping inventory, unloading stock, and assisting on deliveries.
  • Organized storage areas within the warehouse for easy access to products when needed.
  • Maintained accurate inventory records by logging materials received or shipped on computerized system.
  • Unloaded trucks with forklift to facilitate the delivery of goods in an efficient manner.

Used Car Salesperson

Londonderry Chrysler Dodge Jeep Ram
01.2023 - 12.2023
  • Greeted customers in person and on the phone to determine their needs and preferences.
  • Developed relationships with customers, providing them with information about available vehicles and financing options.
  • Demonstrated vehicles to potential buyers by driving cars or arranging test drives.
  • Prepared sales contracts for customer signature and completed paperwork for delivery of purchased vehicles.

Retail Associate

Thrifty's
01.2022 - 12.2022
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Greeted customers and provided excellent customer service.

Shift Manager

McDonald's
01.2021 - 12.2022
  • Created reports on progress of each level of the restaurant's performance, assigned crew members to their daily stations, and ensured smooth operation of the restaurant.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Team Leader 01/20- 12-21
  • Managed customer service operations, including staff training in the kitchen and front end.
  • Crew Member 01/17 - 12/19
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Assisted in the preparation of food items and cleaning.

Education

Marketing Diploma - Business Administration

NAIT
12.2023

High School Diploma -

12.2017

Skills

  • Bilingual: English and French
  • Forklift experience
  • Class 5 license

Accomplishments

  • Successfully completed the DELF B2 French abilities exam sent from France (2017).
  • Finished in the top 25% in the Fermat Contest of mathematics held by the University of Waterloo (2016).
  • Manning Town Centre McDonalds employee of the month (July 2018).
  • Manning Town Centre McDonalds employee of the year (2020).

References

  • Bernie Bohnsack, Police Officer, 780 394 8558, 7 Years Known
  • Kim Schreiner, NAIT Staff Trainer, 780 965 7059, 13 Years Known
  • Jennifer Saaid, Teacher / Librarian, 780 459 5702, 6 Years Known
  • Christel Schattler, Tim Hortons Server, 780 662 3081, 5 Years Known

Timeline

Sales Associate

Windsor Plywood
01.2023 - 12.2023

Used Car Salesperson

Londonderry Chrysler Dodge Jeep Ram
01.2023 - 12.2023

Retail Associate

Thrifty's
01.2022 - 12.2022

Shift Manager

McDonald's
01.2021 - 12.2022

Marketing Diploma - Business Administration

NAIT

High School Diploma -

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Daniel Labby