Daniel Kim
Thornhill,ON
Summary
Driven by a results-focused approach, I excelled as a Computing Consultant at the University of Waterloo, where I leveraged my problem-solving skills and attention to detail to enhance client relationships and resolve complex technical issues. My tenure as a Quality Assurance Analyst at Home Trust Company further honed my team leadership abilities, ensuring project compliance and excellence.
Overview
1
1
year of professional experience
Work History
Computing Consultant
University Of Waterloo
2022.01 - 2022.04
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Resolved various tech-related issues, university system troubleshooting, operating system repair, network troubleshooting, etc.
- Thrived in a fast-paced work environment in which pressure from constant service demands was prevalent
Quality Assurance Analyst
Home Trust Company
2021.01 - 2021.04
- Analyzed project requirements, created test cases, and tested/documented findings
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Education
Bachelor of Computer Science - Computer Science
University of Waterloo
Waterloo, ON05.2025
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
Languages
English
Native or Bilingual
Timeline
Computing Consultant
University Of Waterloo
2022.01 - 2022.04
Quality Assurance Analyst
Home Trust Company
2021.01 - 2021.04
Bachelor of Computer Science - Computer Science
University of Waterloo
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