Daniel Kim
Warehouse Operations Manager
Richmond Hill,ON
Summary
Dedicated professional with a passion for effective communication and client-
centric service. Proven track record of initiative and collaboration in diverse
settings. Seeking a role where well-honed communication, teamwork, and
client-centric skills can make a meaningful impact, especially in the context of
supporting immigration and refugee services
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Warehouse Operation Manager
ASAP Foods and Service
05.2019 - Current
- Streamlined administrative processes by updating product prices on QuickBooks and managing email communications, leading to a 10% boost in overall productivity.
- Collaborated closely with the sales and marketing team to strategize and implement innovative projects, leading to the successful launch of an e-commerce platform.
- Established and sustained robust relationships with clients and suppliers, showcasing a commitment to effective teamwork.
- Executed routine warehouse inventory counts with meticulous attention, achieving an impressive 95% accuracy rate
- Implemented a new Quality Control System(QCS) to streamline operations and enhance organizational reputation, reinforcing client trust.
Client Advisor
RBC Royal Bank
01.2018 - 05.2019
- Achieved an average LTR (Likely To Recommend) of 8.5/10 from client online surveys, with numerous perfect scores of 10/10.
- Provided comprehensive training to new Client Advisors, ensuring a smooth and efficient onboarding transition process.
- Instrumentally supported three RBC community branches due to emergency and staff shortages, successfully maintaining branch operations and elevating customer satisfaction levels.
Guest Service Ambassador
WestJet
09.2017 - 12.2017
- Proficiently assisted and guided up to 40 guests daily in a dynamic environment during departure and check-in processes, showcasing strong oral and written communication skills and a customer service orientation.
Education
Bachelor of Arts - Religious Studies
York University
North York 09.2005 - 04.2009
Skills
Efficient multitasking with meticulous attention to detailundefined
Volunteer Experience
Youth Ministry Leader - Capstone Presbyterian Church (2015-2019)
Timeline
Warehouse Operation Manager
ASAP Foods and Service
05.2019 - Current
Client Advisor
RBC Royal Bank
01.2018 - 05.2019
Guest Service Ambassador
WestJet
09.2017 - 12.2017
Bachelor of Arts - Religious Studies
York University
09.2005 - 04.2009
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