Daniel Kiefer
Acton
Summary
Detail-oriented professional with extensive experience in labor and maintenance management. Known for strong customer service orientation and ability to lead teams, ensuring operational efficiency and high-quality service standards.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Laundry Manager / Maintenance Manager
Extended Stay America
05.2022 - 08.2025
- Oversaw daily laundry operations, ensuring efficiency and adherence to quality standards.
- Trained and mentored staff on proper laundering techniques and equipment usage.
- Implemented inventory management processes for linen and cleaning supplies.
- Developed schedules to optimize workflow and meet guest service demands.
- Conducted regular maintenance checks on laundry equipment to minimize downtime.
- Conducted regular inspections of facilities to assess condition and prioritize repairs.
Crew Chief
Servpro
10.2017 - 02.2021
- Set up and established efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish
- Follow and enforce all safety procedures on-site
- Supervised teams both on-site and remotely
- Perform sales and marketing activities including add-on sales and security checks
- Communicate and establish relationships with commercial, insurance, and residential customers
- Clean and maintain vehicles, equipment, warehouse, and office areas
Day Laborer
Labor Ready
03.2012 - 12.2012
- Home furniture transportation
- Construction projects and assisted in maintaining job site cleanliness and safety standards.
- Forklift driver
- Event setup for special occasions and company parties
- Assisted with food preparation as needed
Dispatch / Delivery Driver
Red Hot Freight
04.2010 - 03.2012
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated GPS systems to optimize delivery routes and reduce travel time.
- Communicated with dispatch to coordinate schedules and resolve delivery issues promptly.
- Relayed communication between drivers and headquarters
- Assisted with material delivery coordination between drivers, headquarters, and third parties
- General receptionist duties
Sales Associate
Radio Shack
05.2008 - 09.2008
- Responsible for morning opening duties for the store location
- Stocked newly received product on the floor and in the back warehouse
- Assisted customers in product selection, enhancing overall shopping experience and providing solutions for any concerns to ensure repeat business
- Handled returns, exchanges, and inbound shipments to the store with the highest level of customer satisfaction as possible
- Actively maintained knowledge of current sales, promotions, and store policies
- Ensure monetary transactions were completed correctly and counted money with attention to detail to maintain accurate accounts
Customer Service / Shipping & Receiving
Electric Gate Store
02.2008 - 09.2008
- Handled daily inbound shipments with parts for scheduled job sites
- Inventory management and ordering
- Route planning for drop-offs and pick-ups
- Skilled at working independently and collaboratively in a team environment
- Front desk and general receptionist duties, including filing time sensitive and important documents
- Customer service
- Assistant to the accountant
Education
GED -
Reseda High School
Reseda, CA06-2003
Skills
- Energetic, professional, and customer service oriented
- Effective working independently or as part of a motivated group
- Self motivated, confident, and dedicated to high quality work
- Multi-tasker
- Follows directions attentively
- Knowledge of MS Office (Word, Excel, Outlook, Quickbooks)
- POS experience
- Forklift certified
Certification
Forklift certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Laundry Manager / Maintenance Manager
Extended Stay America
05.2022 - 08.2025
Crew Chief
Servpro
10.2017 - 02.2021
Day Laborer
Labor Ready
03.2012 - 12.2012
Dispatch / Delivery Driver
Red Hot Freight
04.2010 - 03.2012
Sales Associate
Radio Shack
05.2008 - 09.2008
Customer Service / Shipping & Receiving
Electric Gate Store
02.2008 - 09.2008
GED -
Reseda High School