DANIEL KEITH MORRISON
Scarborough,Canada
Summary
I'm a results-driven professional with extensive experience in various companies, excelling in relationship building and problem solving. I've proven my abilities to not just deliver goods, but to deliver good results. I know my routes, with or without a GPS, and maintain control behind the wheel. I have been recognized for consistently achieving high customer satisfaction scores, while ensuring compliance with traffic laws and safety protocols. Finally, I am a dedicated team player with a humorous touch.
Overview
19
19
years of professional experience
Work History
DRIVER
Door Dash
Scarborough, Ont
12.2021 - Current
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Achieved consistently high customer scores due to exceptional service.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Delivered items to customers and presented invoices for payments.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Kept delivered packages uncontaminated.
DELIVERY COURIER
tayza deliveries
Toronto, ON
12.2019 - 12.2022
- Coordinated parcel delivery using strong time management skills.
- Quickly responded to customer inquiries to improve business relationships.
- Communicated with dispatchers, management, and colleagues to form lasting partnerships.
- Drove defensively to ensure parcels arrived undamaged, in a timely manner.
- Adhered to the customer's special request, with proof of request and completion of the request, to protect the business and myself.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Maintained accurate documentation on all shipments delivered and received throughout the day.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
Warehouse Worker
Purolator
Scarborough, Ont
01.2013 - 01.2014
- Safely and securely received, weigh, measure, scan, label, and ship parcels.
- Load and unload packages from processing stations, trailers, in a timely fashion.
- I reported damaged goods to my supervisor.
- Scanned boxes from the inbound staging area carefully.
- I did whatever was needed, wherever else that may be.
- Remained flexible for shift changes during peak season.
COURIER
UPS
Toronto, ON
01.2012 - 12.2013
- Coordinated parcel delivery using strong time management skills.
- Quickly responded to customer inquiries to improve business relationships.
- Communicated with dispatchers, management, and colleagues to form lasting partnerships.
- Ensured that the products were not damaged.
- Took on various challenges during the harshest winter conditions.
MECHANIC
Big Wheels Truck and Trailer
Scarborough, Ont
06.2007 - 01.2012
- Monitored shop equipment to maintain safe working conditions.
- Kept detailed records of repairs, labor involved, and parts used.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Repaired vehicles in a timely fashion.
- Brake replacements with air-brake trucks.
- I performed oil changes.
- Replace and repair lights on trailers and trucks.
- Replace doors on trailers.
- Performed safety inspections on vehicles.
- Delivered vehicles to customers.
- Picked up auto parts from various dealers.
- Organized customer appointments and created service orders for the mechanics.
- Monitored Colleagues and made sure their jobs had service orders attached to them protecting the companies revenue.
- Maintained garage safety protocols to meet regulatory and company expectations.
Custodial Worker
Keiths Truck and Trailer repairs
03.2006 - 09.2006
- Checked security of building after closing, ensuring that all doors are locked and lights are off.
- Scrubbed toilets, sinks, showers, walls and windows; refilled soap dispensers and paper towels.
- Provided assistance with snow removal during winter months.
- Transported garbage bags to dumpster using handcart or forklift truck if available.
- Performed routine maintenance tasks such as painting walls, repairing minor plumbing issues or changing locks on doors.
- Operated floor scrubbing machines to clean carpets or rugs; replaced light bulbs when necessary.
- Maintained janitorial closets in a neat and orderly fashion; restocked cleaning supplies as needed.
- Cleaned kitchen areas including counters, appliances, cupboards and dining area surfaces.
- Swept, mopped and vacuumed floors; dusted furniture; emptied wastebaskets and recycling bins.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Reduced cleaning time significantly while maintaining company quality standards.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Kept good relationships with customers, and maintained respectful communication.
Education
Graduate Certificate - Truck Mechanics
Centennial College of Applied Arts And Technology
Scarborough, ON06.2010
Skills
- Traffic law observation
- Documentation and record keeping
- Problem solving
- Relationship building
- I am sanitary
- De-escalation
- Humorous & Handsome
Affiliations
- I am a dance instructor primarily for children 5 to 17 years old
- I am a part time film actor for various films, tv series, and cartoons
- I am involved in community events that show support within the Caribbean community and some times other vulnerable communities.
Timeline
DRIVER
Door Dash
12.2021 - Current
DELIVERY COURIER
tayza deliveries
12.2019 - 12.2022
Warehouse Worker
Purolator
01.2013 - 01.2014
COURIER
UPS
01.2012 - 12.2013
MECHANIC
Big Wheels Truck and Trailer
06.2007 - 01.2012
Custodial Worker
Keiths Truck and Trailer repairs
03.2006 - 09.2006
Graduate Certificate - Truck Mechanics
Centennial College of Applied Arts And Technology
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