Daniel Juarez
Fresno
Summary
Dynamic Customer Service Consultant with a proven track record at Sunrun, excelling in sales strategy development and customer relations. Leveraged exceptional communication skills to enhance client engagement, resulting in increased conversion rates. Proficient in closing sales and mentoring teams, fostering a culture of success and collaboration. Bilingual, enhancing outreach and client understanding.
Overview
10
10
years of professional experience
Work History
Solar Energy Consultant
Sunrun
Fresno, CA
02.2024 - 11.2025
- Prospect 7 days a week
- Qualified leads and set up appointments
- Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
- Strengthened client relationships through exceptional communication skills and a commitment to understanding individual needs.
- Supported team members in achieving collective goals through collaboration and sharing best practices in sales strategies.
- Mentored new sales team to surpass goals in alignment with brand standards.
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Gathered information from prospective customers to identify solar energy needs.
- Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
- Produced quotes, proposals and contracts as part of sales process.
- Gave smooth and successful presentations at customer locations.
- Generated solar energy customer leads to develop new accounts.
New Car Sales Consultant
Blackstone Toyota
Fresno, CA
01.2022 - 01.2024
- Assisted customers in selecting new vehicles based on preferences and needs.
- Conducted test drives to enhance customer experience and showcase vehicle features.
- Developed in-depth knowledge of product specifications and financing options.
- Collaborated with sales team to achieve monthly sales targets and improve performance.
- Maintained organized displays of vehicles to ensure an inviting showroom environment.
- Demonstrated vehicles and features, and conduct test drives.
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Effectively communicated trade-in evaluations to customers by explaining appraisal methods used in determining vehicle values.
- Utilized CRM software to manage client information efficiently, streamlining the sales process from initial contact to final sale.
- Built rapport with clients through active listening, understanding their needs, and guiding them towards the most suitable vehicles.
- Negotiated vehicle purchase price, warranty and optional products
Used Car Sales Manager
Clawson Honda of Fresno
Fresno, CA
04.2016 - 12.2021
- Led sales team to achieve monthly targets through effective training and motivation.
- Developed strategic pricing models to enhance vehicle turnover and profitability.
- Analyzed market trends to adjust inventory and meet customer demand effectively.
- Collaborated with finance department to optimize financing options for customers, enhancing service offerings.
- Mentored junior sales staff, fostering a culture of continuous learning and improvement within the team.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Maintained a deep understanding of competitor offerings and pricing strategies, positioning our dealership as the top choice for prospective buyers.
- Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Education
Associate of Arts - General Studies
West Hills College
Lemoore, CA05-2009
High School Diploma -
Tranquillity High School
Tranquillity, CA05-2004
Skills
- Sales strategy development
- Hiring and training
- Sales support
- Proficient in closing sales
- Problem-solving
- Time management
- Listening skills
- Customer relations
- Self motivation
- Product knowledge
- Presentation skills
- Bilingual
- Recruiting and interviewing
- Inventory management
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Solar Energy Consultant
Sunrun
02.2024 - 11.2025
New Car Sales Consultant
Blackstone Toyota
01.2022 - 01.2024
Used Car Sales Manager
Clawson Honda of Fresno
04.2016 - 12.2021
Associate of Arts - General Studies
West Hills College
High School Diploma -
Tranquillity High School