Daniel Joseph
1364 Athol Street,Regina,SK
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Akin's African Restaurant
05.2024 - 12.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cashier
The Place
01.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Server
KFC Restaurant
01.2019 - 12.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Education
Bachelor of Science - Electric Engineer
Polytechnic of Ibadan
Ibadan Nigeria12.2019
High School Diploma -
Government Senior College
Lagos Nigeria03.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Safe Food Handling
- Team Player
- Reliable and Responsible
- Adaptable and Flexible
- Multitasking
- Problem-Solving
- Excellent Communication
Additional Information
References available on request
Timeline
Server
Akin's African Restaurant
05.2024 - 12.2024
Cashier
The Place
01.2021 - 03.2023
Server
KFC Restaurant
01.2019 - 12.2020
Bachelor of Science - Electric Engineer
Polytechnic of Ibadan
High School Diploma -
Government Senior College
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