Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Iguban

Calgary,AB

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Baskin Robins
Calgary, AB
02.2025 - Current
  • Assisted in managing daily operations and staff scheduling for efficient service.
  • Trained new employees on customer service protocols and product knowledge.
  • Supported inventory management by tracking stock levels and placing orders.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Monitored equipment functionality and reported maintenance needs promptly.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Delegated work to staff, setting priorities and goals.
  • Implemented quality control measures to uphold company standards.

Key Holder

Uncle tetsu
Calgary, AB
07.2023 - 05.2025
  • Managed daily operations and opening procedures for a popular Japanese cheesecake bakery.
  • Trained and mentored new staff on customer service and product knowledge.
  • Oversaw inventory management, ensuring adequate stock levels for peak hours.
  • Provided exceptional customer service, resolving inquiries and complaints effectively.
  • Collaborated with team members to enhance workflow efficiency during busy periods.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Assisted in general housekeeping to maintain store image.
  • Delegated work to staff, setting priorities and goals.

Sales Associate

underarmour
Calgary, AB
05.2023 - 02.2025
  • Conducted product demonstrations to highlight features and benefits.
  • Maintained store cleanliness and ensured visual merchandising standards.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Sales Associate

thrifty by blue notes
Calgary, AB
04.2023 - 02.2024
  • Assisted customers in selecting products and providing recommendations.
  • Tag clothes, check prices, arrange by size, and run on the floor.
  • Greet customers. Let them know about ongoing sales.
  • Assits customers in findind the right fit.
  • Work in the fitting room, prepping and cleaning rooms for the next customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • maintain and clean the work place

Education

Bachelor of Arts - Hotel And Restaurant Management

DE La Salle Araneta University
Philippines
06-2011

Skills

  • Retail operations management
  • Project management
  • Time management
  • Operations management
  • Adaptability and flexibility
  • Problem-solving
  • Decision-making
  • Multitasking and organization
  • Customer rapport

Timeline

Assistant Manager

Baskin Robins
02.2025 - Current

Key Holder

Uncle tetsu
07.2023 - 05.2025

Sales Associate

underarmour
05.2023 - 02.2025

Sales Associate

thrifty by blue notes
04.2023 - 02.2024

Bachelor of Arts - Hotel And Restaurant Management

DE La Salle Araneta University

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Daniel Iguban