Daniel Herrera
San Bruno
Overview
12
12
years of professional experience
Work History
Restaurant Manager
Super Duper Burgers
08.2023 - Current
- Streamlined daily operations, enhancing workflow efficiency and service quality.
- Trained and mentored staff, fostering a culture of teamwork and high performance.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Analyzed customer feedback to improve menu offerings and overall dining experience.
- Managed scheduling to align labor costs with sales forecasts, improving profitability.
- Led safety compliance initiatives, reducing incidents and maintaining health regulations adherence.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Led the successful opening of multiple new store locations and managed training programs for all new staff members.
Shift Supervisor & Trainer
Starbucks
04.2015 - 06.2023
- Supervised daily operations to ensure adherence to safety and quality standards.
- Trained new employees on operational procedures and best practices for efficiency.
- Coordinated shift schedules to optimize workforce management and resource allocation.
- Monitored inventory levels, ensuring timely replenishment of supplies and materials.
Sales Associate & Trainer
Old Navy
04.2013 - 12.2014
- Assisted customers with product selection and inquiries
- Maintained organized and visually appealing store displays
- Learned inventory management systems to track stock levels
- Processed sales transactions efficiently using POS system
- Developed training materials to enhance learning outcomes for new employees.
- Assessed trainee progress through evaluations and feedback sessions.
- Implemented engaging teaching methods to improve knowledge retention.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
High School Diploma -
Galileo High School
San Francisco, CASkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Shift management
- Safety Procedures
- New hire training
- Planning and coordination
- Creative problem solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Manager
Super Duper Burgers
08.2023 - Current
Shift Supervisor & Trainer
Starbucks
04.2015 - 06.2023
Sales Associate & Trainer
Old Navy
04.2013 - 12.2014
High School Diploma -
Galileo High School