Daniel Hernandez
Fontana
Summary
Operations leader with proven experience driving performance in high-volume Amazon Sort Center environments. Demonstrated ability to lead full-sort operations, develop large teams, and deliver consistent results across safety, quality, and productivity. Experienced in stepping into Area Manager responsibilities, managing 100+ associates, and improving operational execution through coaching, process improvement, and data-driven decision-making.
Overview
2
2
years of professional experience
Work History
Process Assistant (PA)/Shipcherk
Amazon Sort Center
Chino
06.2024 - Current
- Led full-sort operations supporting 100+ associates, stepping in as acting Area Manager when required to ensure continuity of operations
- Managed throughput of 15,000–35,000 units per shift, consistently achieving 95–100% productivity and 98%+ on-time shipment performance
- Drove performance improvements by identifying workflow gaps and implementing process adjustments, resulting in increased efficiency and reduced operational delays
- Coached and developed associates on safety, quality, and productivity standards, improving team engagement and overall floor execution
- Partnered with leadership to escalate and resolve barriers impacting flow, ensuring minimal disruption to shift performance
- Supported onboarding and training of new hires, accelerating ramp time and reinforcing standard work practices
- Maintained strict adherence to safety and quality standards, contributing to a consistent and compliant work environment
Education
High School Diploma or Equivalent -
Skills
- Coaching & Mentoring
- On-Floor Training
- Standard Work Reinforcement
- Performance Monitoring
- Gap Closure
- Large-Team Support
- Workflow Oversight
- Barrier Resolution
- Safety Compliance
- Quality Compliance
- Microsoft Office (Excel, Word, Outlook)
References
References available upon request
Additional Qualifications
- 1+ year experience using Microsoft Office (Excel, Word, Outlook)
- Flexible schedule including nights, weekends, holidays, and overtime
- Physically capable of lifting up to 49 lbs and standing/walking for 12-hour shifts
Timeline
Process Assistant (PA)/Shipcherk
Amazon Sort Center
06.2024 - Current