Daniel Henry
Toronto,ON
Summary
I have a total flight time of 230 hours. 117 hours pilot in command time, 75 hours night. Currently working on the multi-engine IFR rating.
I'm an Accomplished Flight Dispatcher at Porter Airlines, leveraging decision-making capabilities and time management competence to enhance operational efficiency and safety. Expert in flight planning and fuel optimization, significantly contributing to team success. Demonstrated proactive problem-solving, embodying a results-driven approach with a blend of technical and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Flight Dispatcher
Porter Airlines
09.2023 - Current
- Optimized fuel consumption by calculating precise fuel requirements based on aircraft weight, route distance, and prevailing weather conditions.
- Monitored flight progress closely using advanced software systems for real-time adjustments based on changing conditions or unforeseen events.
- Enhanced flight safety by meticulously analyzing weather data and coordinating with pilots on optimal routes.
- Prepared daily flight plans and coordinated with other agencies for seamless operations.
Line Service Technician
Porter Airlines
12.2018 - 09.2023
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Towed aircraft to gates and hangars using tractors and other vehicles.
Aircraft Fueler
ASIG, Aircraft Service International Group
12.2016 - 01.2018
- Drove fuel trucks, hydrant carts and stationary carts to complete work.
- Mitigated risks associated with static electricity buildup through proper grounding techniques during aircraft fueling operations.
- Maintained accurate records of all fuel transactions to ensure proper billing and inventory management.
- Maximized on-time departures by promptly and accurately fueling planes according to flight schedules.
Ramp Agent
Menzies Aviation
08.2016 - 11.2016
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Connected electrical power unit and hoses to aircraft.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
General Laborer
Labour Ready
08.2013 - 01.2014
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
Amusement Ride Operator
Canada's Wonderland
04.2008 - 06.2008
- Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
- Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
- Enhanced guest experience by efficiently operating amusement rides and ensuring safety protocols were followed.
Call Center Agent
Client Logic
10.2006 - 11.2006
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
- Provided support for escalated calls, acting as a liaison between the customer and upper management when necessary.
- Maintained and managed customer files and databases.
Education
Commercial Pilot License - Commercial Pilot (Fixed-Wing)
Canadian Flyers
Markham, ON08.2023
Associate of Science - Computer Science
Success Training College
Nassau, Bahamas 06.2005
High School Diploma -
St. John's College
Nassau, Bahamas06.2003
Skills
- Commercial Pilot
- Night Rating Certified
- Private Pilot
- Decision-making capabilities
- Time Management Competence
- Flight Planning
Languages
English
Native or Bilingual
Timeline
Flight Dispatcher
Porter Airlines
09.2023 - Current
Line Service Technician
Porter Airlines
12.2018 - 09.2023
Aircraft Fueler
ASIG, Aircraft Service International Group
12.2016 - 01.2018
Ramp Agent
Menzies Aviation
08.2016 - 11.2016
General Laborer
Labour Ready
08.2013 - 01.2014
Amusement Ride Operator
Canada's Wonderland
04.2008 - 06.2008
Call Center Agent
Client Logic
10.2006 - 11.2006
Commercial Pilot License - Commercial Pilot (Fixed-Wing)
Canadian Flyers
Associate of Science - Computer Science
Success Training College
High School Diploma -
St. John's College
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