Results-driven performer who thrives off building relationships while implementing successful marketing plans and brand strategies. Utilizes customer insights to develop creative strategies that drive customer loyalty and brand recognition to help drive overall profits.
Overview
5
5
years of professional experience
Work History
Owner/Operator
Julias Kitchen
03.2020 - Current
Managed day-to-day business operations.
Solicited new customers
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Delivered an amazing catering experience
Assistant Manager
Flagstar Bank
05.2024 - 08.2024
Supervised daily operations, ensuring compliance with regulatory standards and internal policies.
Developed training programs for new staff, enhancing team performance and service delivery.
Implemented process improvements that increased efficiency in branch operations and customer service workflows.
Analyzed customer feedback to identify trends, leading to enhancements in product offerings and service quality.
Campus Security Officer
Victor Valley Union High School District
07.2021 - 05.2024
Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
Enforced ongoing and special event parking regulations and issued parking tickets to violators.
Obtained CPR, First Aid and PC 832 certifications in preparation for on-campus emergencies.
Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.