Support the Project Manager in gathering equipment, resources, and information to implement upcoming projects
Independently oversee, prepare, develop, plan, coordinate, and manage all documentation required to complete pre-construction planning of various projects and schedules
Attend field visits with customers, contractors, construction teams, client representatives and government agencies, developers to initiate pre-construction planning
Track and report project and financial development using established project management tools, timing and methods appropriate for the project
Manage costs and schedules of assigned projects
Represent San Diego Gas & Electric with any questions or concerns.
Responsible for establishing agreements and/or negotiations consistent with utility and CPUC requirement.
Project Operations Leader
Restoration Hardware
02.2019 - 04.2023
Managed the launching of the new RH | Delivery Ambassador program in California and throughout the US
Supported our delivery partners, Galleries and Designers to drive key performance results, resolve escalated client related issues, make critical in the moment decisions, and manage all training initiatives to elevate the client experience
Oversee recruitment, onboarding and training for over 200 new ambassadors across the US
Provided leadership and guidance during the delivery daily to ensure all processes and policies are being upheld and leveraged strong communication skills (verbal, written and listening)
Lead high value installations throughout the US at a moment’s notice
Traveled to new Market locations throughout the Country to launch the Ambassador program and begin introductions to our delivery teams and clients to RH In Your Home
Knowledge of retail business fundamentals including: labor cost, staff hours, sales trends, Inventory management, pricing and promotion strategies
Lead all recruiting and cross training
Experience setting and planning monthly/quarterly goals
Project Coordinator
Pride Resource Partners LLC
03.2017 - 06.2018
Leading all field and site visits for accurate daily reporting as well as providing technical field support
Support project tracking and providing weekly updates on budget, daily audits, schedules and ensure important milestones are being met at every phase of the electrical projects
Onboarding and Off-boarding of contract staff
Maintain all proper forms RFIs, Change Requests and environmental deliverables
Provided outstanding customer service to our internal and external partners, by supporting, offering additional services and strengthening relationships
Assisted in building a new application platform foundation to support migration from client-server product lines using SharePoint as well as leading the migration from SharePoint to ProCore
Project Specialist, Joint Pole
SOUTHERN CALIFORNIA EDISON
02.2008 - 04.2016
Assisted in maintaining and preparing documents for electrical utility audits and utility project assessments
Demonstrated experience facilitating communication of analysis findings
Created and maintained spreadsheets, completed monthly reports using SAP and other business software, and fully communicated important information to higher management
Verified data integrity, accuracy, as well as designed and developed embedded software applications for use in the utility industry
Education
Diploma -
South Hills High School
Covina, CA
Real Estate License -
First Tuesday
Skills
Team Building
Lotus Notes 85
Salesforce
CMS
Outlook
ProCore
SharePoint
SAP
DPS
Microsoft Word
Microsoft Excel
Microsoft Power Point
Microsoft Office 2018
Word
Excel
PowerPoint
OSHA Certified
CPR Trained
Awards
RH Associate of the Year 2022, Award recognizes those individuals who were seen as trailblazers within the selected year and made a true impact on our People and our Clients