Daniel Goyer
Victoria
Summary
Dynamic and results-driven professional with a strong work ethic and proven success at Browns Social House. Expert in customer feedback management and team collaboration, enhancing guest satisfaction and driving referrals. Adaptable and reliable, consistently delivering high-quality service while fostering a positive work environment.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
15
15
years of professional experience
Work History
Server/Bartender/Shift Leader
Browns Social House Victoria Falls
07.2024 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Server/Bartender/Assistant Manager
Browns Social House Kamloops
05.2021 - 06.2024
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/Shift Leader
MR MIKES SteakhouseCasual
02.2022 - 01.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
Cook/Server/Shift Leader
Whitespot
03.2010 - 05.2021
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
- Collaborated with management to develop strategies for attracting new customers, resulting in increased sales revenue.
Education
Health Care Assistant - Health And Wellness
Thompson Rivers University
Kamloops08-2017
Skills
- Strong work ethic
- Team collaboration
- Server training
- Customer feedback management
- Reliable and responsible
- Adaptable and flexible
Timeline
Server/Bartender/Shift Leader
Browns Social House Victoria Falls
07.2024 - 08.2025
Server/Shift Leader
MR MIKES SteakhouseCasual
02.2022 - 01.2023
Server/Bartender/Assistant Manager
Browns Social House Kamloops
05.2021 - 06.2024
Cook/Server/Shift Leader
Whitespot
03.2010 - 05.2021
Health Care Assistant - Health And Wellness
Thompson Rivers University
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