Daniel Goyer
Kamloops,BC
Summary
Dependable individual successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
14
14
years of professional experience
Work History
Server/Bartender/Manager
Browns Social House Summit
05.2021 - 06.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server/Bartender
MR MIKES SteakhouseCasual
06.2022 - 02.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server/Shift Leader Manager/Line Cook
Whitespot
03.2010 - 05.2021
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
No Degree - Health Care Assistant
Thompson Rivers University
Kamloops07.2017
Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
- Order Accuracy
- Allergy awareness
Timeline
Server/Bartender
MR MIKES SteakhouseCasual
06.2022 - 02.2023
Server/Bartender/Manager
Browns Social House Summit
05.2021 - 06.2024
Server/Shift Leader Manager/Line Cook
Whitespot
03.2010 - 05.2021
No Degree - Health Care Assistant
Thompson Rivers University
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