Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Daniel Gonzales

Riverside

Summary

Skilled warehouse leader well-versed in warehousing, customer service, and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention.

Overview

5
5
years of professional experience

Work History

Forklift Operator/Production Line Assembly Worker

Universal Packaging West
07.2019 - 01.2022
  • Used equipment such as sit down and stand up reach forklifts to process excess materials and support recycling efforts
  • Prepared pallets of boxes for easy transportation between customer and storage locations
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products
  • Used hand-held scanners and physical logs to accurately track item movements
  • Kept storage areas organized, clean and secure to fully protect company assets
  • Enhanced production efficiency by streamlining assembly processes and implementing time-saving techniques.

Sales Representative

Drip More, LLC
12.2016 - 07.2019
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 120%
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
  • Set up appointments with potential and current customers to promote new products and services
  • Top Sales representative for two straight years

Education

Associate of Arts - Business Administration And Management

Orange Coast College
Costa Mesa, CA
11.2022

Skills

  • Warehouse operations
  • Stock management
  • Production reporting
  • Team Player
  • Certified forklift operator
  • Shipping operations

Accomplishments

  • Received the "Employee of the Month" award after 18 months of employment.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Timeline

Forklift Operator/Production Line Assembly Worker

Universal Packaging West
07.2019 - 01.2022

Sales Representative

Drip More, LLC
12.2016 - 07.2019

Associate of Arts - Business Administration And Management

Orange Coast College

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Daniel Gonzales