Daniel Garcia
Los Angeles
Summary
Cybersecurity student pursuing an Associate of Science in Cybersecurity with CompTIA A+ certification and a scheduled CompTIA Network+ exam. Foundational knowledge of networking, Windows systems, and security principles, with experience handling sensitive information, following documented procedures, and balancing professional and academic responsibilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Southern California Pizza
01.2022 - Current
- Responded to customer requests for products, services, and company information.
- Created and maintained detailed database to develop promotional sales.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Insurance Office Assistant
Allstate Insurance
12.2023 - 07.2024
- Researched and resolved areas of concern for potential and existing clients.
- Served as point-of-contact for potential and existing insurance customers.
- Completed sales documentation and collected signatures to finalize purchases.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
John C Fremont High School
Los Angeles, CAAssociate of Science - Cybersecurity
El Camino College
Torrance, CA12-2026
Skills
- CompTIA A Certified
- - TCP/IP protocols Fundamentals
- - IPv4 network configuration
- - IP address configuration
- - Network diagnostics basics
- - Windows OS support
- - Fundamental command-line skills
Certification
- CompTIA A+ Technician
Timeline
Insurance Office Assistant
Allstate Insurance
12.2023 - 07.2024
Customer Service Representative
Southern California Pizza
01.2022 - Current
High School Diploma -
John C Fremont High School
Associate of Science - Cybersecurity
El Camino College