Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Galindo

San Ysidro

Summary

Dynamic leader with proven success in staff management and customer relations at Rite Aid. Excelled in optimizing operations and enhancing service quality through effective problem-solving and multitasking. Skilled in employee scheduling and supply ordering, achieving significant improvements in productivity and customer satisfaction. Demonstrates strong delegation abilities and a results-driven approach, ensuring operational excellence.

Overview

32
32
years of professional experience

Work History

Store Manager

Rite Aid
08.2010 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Assistant Manager

The Home Depot
03.1999 - 04.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Assistant Manager

Michaels Arts And Crafts
06.1995 - 02.1999
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
  • Enhanced employee management by developing schedules, tracking time, and administering payroll.
  • Assisted in recruiting, hiring and training of team members.

Assistant Manager

Staples
09.1992 - 05.1995
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

Associates Degree in Architectural Drafting - CAD Technology

National Education Center
Commerce, CA
09.1990

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Delegating Work
  • Opening and closing procedures
  • Employee Scheduling
  • Staff Management
  • Supply Ordering

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Rite Aid
08.2010 - Current

Assistant Manager

The Home Depot
03.1999 - 04.2010

Assistant Manager

Michaels Arts And Crafts
06.1995 - 02.1999

Assistant Manager

Staples
09.1992 - 05.1995

Associates Degree in Architectural Drafting - CAD Technology

National Education Center

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Daniel Galindo