Summary
Overview
Work History
Education
Skills
Websites
Vendor Systems
Languages
Timeline
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Daniel Fuentes

Montreal,QC

Summary

Dedicated and accomplished professional. Proven success in optimizing operations and streamlining processes. Recognized for building strong collaborative relationships with stakeholders. Forward-thinking leader committed to fostering continuous improvement and driving operational efficiency.

Overview

5
5
years of professional experience

Work History

EBilling Supervisor (Firmwide)

Fasken
Montreal
04.2024 - Current
  • Create initiative to streamline ebilling processes across all regions
  • Develop and implement guidelines across all regions
  • Created strategic liaisons with the collections department to speed up the collection speed for ebilling clients across the firm
  • Developed and implemented strategic Key Performance Indicators (KPIs) for the eBilling department in a firmwide setting, resulting in a 20% reduction in billing errors and a 25% improvement in processing time
  • Created Power BI dashboards that led to a 25% increase in efficiency across all the firm by promptly identifying outstanding invoices, contributing to improved cash flow
  • Develop and implement workflows in power automate that contribute to the increase of efficiency with different processes (Rate requests and approvals)
  • Oversaw and led daily eBilling operations, successfully training and developing team members from different regions, including Alberta, Ontario, Quebec, South Africa, and UK, leading to enhanced team performance and a meaningful reduction in errors.
  • Directed and supervised team of 8 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

EBilling Operations Team Lead (Ontario and Alberta)

Fasken
Toronto
02.2023 - 03.2024
  • Created Power BI dashboards that led to a 25% increase in collections efficiency by promptly identifying outstanding invoices, contributing to improved cash flow
  • Oversaw and led daily eBilling operations, successfully training and developing team members from different regions, including Alberta, Ontario, and Quebec, leading to enhanced team performance and a meaningful reduction in errors
  • Managed and streamlined the timekeepers rate calculation process for high-profile clients.

EBilling Coordinator (Ontario)

Fasken
Toronto
09.2019 - 01.2023
  • Managed an average of 350 monthly invoice submissions across various eBilling vendor systems
  • Resolved discrepancies in LEDES file formats, emphasizing data accuracy and compliance
  • Submitted rates to the clients, ensuring accurate and timely alignment of rates between the various vendor systems and 3E elite
  • Demonstrated strong problem-solving and organizational skills in team projects.

Import Logistics Specialist – Coop Student

Kubota Canada
Markham
04.2019 - 08.2019
  • Supported the logistics department with administrative tasks, including data entry and system organization
  • Improved data formatting for easier metric analysis and anomaly detection
  • Collaborated with managers to produce comprehensive Excel reports on inventory and shipments.

Education

Business Administration Leadership & Management -

Centennial College

Skills

  • Processes and procedures
  • Operations Management
  • Staff Management
  • Process Improvement
  • Data Analytics
  • Strategic Planning
  • Project Management

Websites

Vendor Systems

ONIT | CounselLink | Ariba | Legal Tracker (Serengeti) | TyMetrix (T360) | Collaborati | CounselGo (SimpleLegal) | Datacert (Passport) | DoeLegal (Ascent) | Taulia | Stuart | Corridor | Coupa | Legal-X | Tungsten |

Languages

  • English
  • Spanish

Timeline

EBilling Supervisor (Firmwide)

Fasken
04.2024 - Current

EBilling Operations Team Lead (Ontario and Alberta)

Fasken
02.2023 - 03.2024

EBilling Coordinator (Ontario)

Fasken
09.2019 - 01.2023

Import Logistics Specialist – Coop Student

Kubota Canada
04.2019 - 08.2019

Business Administration Leadership & Management -

Centennial College

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Daniel Fuentes