Results-driven Operations Manager with expertise in compliance oversight, inventory management, and team leadership. Proven ability to enhance service delivery and drive operational excellence.
Overview
8
8
years of professional experience
Work History
Operations Manager
Century Entertainment and Furnishings
LOUISVILLE, KY
10.2018 - 02.2026
Led cross-functional teams to address operational challenges and enhance service delivery.
Coordinated staff schedules to optimize workflow and align resources with operational demands.
Managed inventory levels to ensure timely product availability and maintain quality standards.
Implemented safety protocols, fostering a secure working environment for all employees.
Monitored compliance with industry regulations and company policies in operations management.
Developed training programs to elevate employee skills and improve operational performance.
Trained staff on best practices for inventory handling and organization, ensuring accuracy.
Conducted regular audits to verify inventory accuracy and resolve discrepancies through analysis.
Senior Property Manager
LREI Property Management
LOUISVILLE, KY
10.2017 - 10.2018
Managed daily operations of residential properties to uphold tenant satisfaction while optimizing processes.
Coordinated maintenance requests to ensure timely vendor performance and enhance tenant satisfaction.
Conducted property inspections to sustain quality standards and regulatory compliance.
Prepared budgets and monitored expenses, aligning with property financial objectives.
Developed and implemented marketing strategies to attract and retain new tenants through diverse channels.
Managed monthly rent collections while ensuring accuracy of payment records for financial integrity.
Trained junior staff on property management best practices using advanced tools.
Utilized software for efficient lease tracking and maintenance record management.