Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

DANIEL FRANCIS

Brampton

Summary

Results-oriented logistics professional with a strong background in freight forwarding and Supervisory operations. Experienced in managing teams, optimizing supply chain processes, and implementing cost reduction initiatives. Seeking a managerial/supervisory role in the logistics industry where I can leverage my skills in ERP systems, purchasing, and operational efficiency to drive business growth and enhance customer satisfaction.


Overview

6
6
years of professional experience

Work History

Key Account Team Lead

CEVA Logistics Inc.
06.2022 - Current
  • Ensure client satisfaction and maintain a relationship with big clients such as Ferrero Canada (confectionery giant).
  • Helped bolster profits by 15 % from the account through two quarters in 2022.
  • Manage a team of 6 employees in their daily workload and provide assistance when needed.
  • Assist in bi-weekly payroll.
  • Communicate with shipping lines such as MSC, Maersk, and Hapag Lloyd on updates with shipments.
  • Negotiated shipping costs with carriers, identified alternative routes, and sourced competitive vendors to reduce logistics costs.
  • Partner and engage with the sales department to prepare and present products and services offered as well as assist in creating SOPs for all new clients
  • Invoice and bill charges, and handle billing disputes and discrepancies.
  • Schedule deliveries with Ferrero Canada and ensure containers arrive on time.
  • Manage multiple shipments and ensure all shipping documentation is in order and accurate
  • Utilized ERP systems (e.g., Pegasus, currently transitioning to Cargowise) to track cargo, process invoices, and manage delivery orders.
  • Participated in cross-functional projects with accounting and customs departments to improve logistics processes and customer satisfact
  • Negotiating delivery costs with trucking companies and finding ways to reduce costs
  • Training new hires and providing corrective action when necessary
  • Developed long-term relationships with clients to accurately quote pricing and terms and achieve customer objectives.
  • Drove account growth, client satisfaction and retention to deliver business results in collaboration with executives.

Production Supervisor

Syncreon Automotive
09.2020 - 06.2022
  • Implemented strategies to improve production efficiency, including proper training of subordinates to minimize damage to automotive parts and maximize profits
  • Led a team of 20+ unionized employees, overseeing all production activities on the shift
  • Did payroll and disciplinary measures for non conforming employees
  • Managed engineering changes and their flow throughout the facility
  • Followed up with Chrysler/Stellantis Brampton on status of orders
  • Implemented payroll and disciplinary measures for non-conforming employees
  • Assigned cycle counts and daily status to ensure accurate tallies
  • Trained and hired staff to ensure a skilled and efficient workforce
  • Monitored quality control measures to ensure compliance with standards and enforced proper safety procedures
  • Conducted performance evaluations and provided guidance to team members to improve their work and enhance production on their stations
  • Collaborated with other departments to achieve production goals, fostering coordination and communication.

Junior Warehouse Produce Lead

Walmart Canada
11.2018 - 09.2020
  • Leadership position responsible for overseeing produce operations in the warehouse.
  • Worked closely with tuggers and efficiently loaded 18-wheelers for delivery to Walmart stores.
  • Ensured timely and accurate fulfillment of produce orders to meet store demands.
  • Led a team of warehouse associates, providing guidance and support to maximize productivity.
  • Implemented and enforced safety protocols to maintain a secure work environment.
  • Collaborated with management to optimize warehouse processes and improve efficiency.
  • Monitored inventory levels and coordinated with suppliers to maintain sufficient stock.
  • Conducted quality checks to ensure the freshness and integrity of produce shipments.
  • Trained new team members on warehouse procedures and equipment operation.
  • Monitored work environment to maintain safety, cleanliness and organization.

Education

Associates Degree - Business Administration: Supply Chain Management

George Brown College
Toronto ON
05.2021

High School Diploma -

Central Peel Secondary School
Brampton ON
06.2018

Skills

  • SAP, Excel, Word, Outlook, Access, Customs Clearance, Six Sigma
  • Performance improvement, Customer Relations, Risk Analysis
  • Staff Supervision and Training
  • Inventory Control
  • Warehouse Operations
  • Hiring, Payroll, and Administrative Duties
  • Freight Forwarding
  • Inter modal Transportation and Sea Freight Brokerage
  • ERP Systems (Pegasus, Cargowise, SAP)
  • Purchasing and Vendor Management
  • Cost Reduction and Optimization
  • Cross-functional Collaboration
  • Operational Efficiency
  • Resource Allocation
  • Regulatory Compliance
  • Quality Control
  • Complaint Resolution
  • Equipment Maintenance
  • Performance Improvement
  • Key Performance Indicators
  • Schedule Management
  • Workplace Safety
  • Invoice Verification
  • Production Monitoring
  • Staff Training
  • Onboarding and Orientation
  • Coaching and Mentoring
  • Team Building
  • Staff training and development
  • Data-driven decision making
  • Sales presentations
  • Pipeline management
  • Customer relations

References

References Available Upon Request.

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Key Account Team Lead

CEVA Logistics Inc.
06.2022 - Current

Production Supervisor

Syncreon Automotive
09.2020 - 06.2022

Junior Warehouse Produce Lead

Walmart Canada
11.2018 - 09.2020

Associates Degree - Business Administration: Supply Chain Management

George Brown College

High School Diploma -

Central Peel Secondary School

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DANIEL FRANCIS