Daniel Forfellow
Abbotsford,BC
Summary
I am an experienced, organized and detail oriented professional skilled in developing and maintaining efficient and effective office procedures. I possess excellent organizational, communication and multitasking skills and well as a proficiency in MS Office Suite. I work well independently or in a collaborative fast paced setting focused on deadlines, results, and customer care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Bishop's University Alumni and Philanthropy Office
04.2023 - 04.2024
- Maintained files and filing, keeping sensitive information confidential, such as credit card information, home addresses, etc.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, social media, and maintaining records.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Oversaw and managed a team of student callers during various fundraising events.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
- Built and maintained relationships with vendors and other external contacts.
- Wrote various articles for both social media and marketing magazines, edited multiple other articles for other employees, proofread documents and emails.
Front Desk Agent
Bishop's University
11.2021 - 04.2022
- Handled incoming calls promptly and professionally, providing information or transferring calls as necessary.
- Handled cash, credit and debit card transactions accurately. Utilized problem solving techniques to resolve customer complaints quickly and satisfactorily.
- Maintained accurate records of guest information and payments using gym management software systems.
Education
Graduate Certification - Pre-Law
Bishop's University
Sherbrooke05.2024
Bachelor of Arts - English Media, Political Science
Bishop's University
Sherbrooke, QC05.2023
Skills
- Customer Service
- Data Entry
- Microsoft Office Suite
- Administrative Support
- File Organization
- Time Management
- Professional and mature
- Calendar Management
Languages
French
Limited Working
Certification
- Serving-It-Right
Timeline
Administrative Assistant
Bishop's University Alumni and Philanthropy Office
04.2023 - 04.2024
Front Desk Agent
Bishop's University
11.2021 - 04.2022
Graduate Certification - Pre-Law
Bishop's University
Bachelor of Arts - English Media, Political Science
Bishop's University
- Serving-It-Right
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