I’m a financial services professional and advisor with experience in investment and retirement planning. Over my 15-year career, I’ve had the opportunity to acquire a sound understanding of financial markets, investment products and risk management principles.
I take immense pride in providing great customer service, delivered with a friendly personality, compassion and empathy. In fact, a moto I subscribe to is “provide great service to the client, and the rest will follow.”
I realize that learning and adapting is incredibly important in an ever changing economic and social environment. Being able to roll with punches, staying cool under pressure and keeping things in perspective are traits that allows me to thrive in a fast-paced world.
• Delivered over 100 financial plan summaries per year by cultivating relationships and fostering an environment of referrals, leading to approximately 10-12 client meetings a week.
• Led and mentored the retail branch team, leading to increased referral opportunities and enabled advisors with challenging client investment conversations.
• Transferred assets from the competition and invested funds in accordance with individual investment objectives and risk tolerance.
• Enabled achievement of sales goals 8 months ahead of schedule through persistent client engagement and market outreach.
• Consistently drove $10M-$14M in annual gross sales over 5 years.
• Maintained strict adherence to all regulatory requirements ensuring compliance to KYC and KYP requirements.
• Consistently achieved perfect scores on customer surveys, leading to more client referrals and enhanced customer experiences.
• Ensured investment suitability through KYC requirements and relationship development, providing advice on current portfolios.
• Delivered just in time advice, navigating clients through changing investment climates engendering client confidence and commitment to long term goals.
• Increased recurring revenue by focusing on trailer generating investments including mutual funds and fee-based account platforms.
• Tailored comprehensive investment solutions for higher net worth individuals, placing emphasis on customer service and relationship management.
• Was a founding member of the National Branch, converting the branch from a cost center into a profitable line of business, with over $500M in asset under management.
Investment advice
undefinedWas a key contributor to the success to a new RBC branch in the Ottawa south region, achieving sales targets 8 months earlier than anticipated.
During my time at RBC, I consistently received high client satisfaction scores which drove high number of client referrals.
Was a founding member of the "National Branch" at ScotiaMcLeod. Served a key role in turning the branch from a cost center into a profitable line of business, with over $500 million in asset under management.
Rose the ranks at ScotiaMcLeod and became one of the youngest Investment Advisors at the firm.
CIM