Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Daniel Fagbemi

Nigeria,ON

Summary

  • A self-motivated and eager-to-learn individual with excellent communication skills across phone, email, and in-person interactions. Possesses strong interpersonal abilities and can calmly handle customer questions and concerns with professionalism and empathy. Demonstrates a solid work ethic, attention to detail, and the ability to use product knowledge to provide accurate and helpful information. With an entrepreneurial mindset and hands-on experience running a small clothing business, brings real-world understanding of customer satisfaction and service. Aiming to build positive customer relationships and contribute meaningfully to overall customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Entrepreneurial Experience

Family
07.2024 - Current
  • Started and currently manage a small clothing business
  • Handles customer orders, inquiries, and feedback through social media and WhatsApp
  • Manages stock, payments, and customer satisfaction
  • Promotes products using Canvas and social media marketing
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Customer Service Representative

Starship Courier
09.2023 - 01.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Managed inbound and outbound customer queries via email and live chat

Education

Bachelor of Arts - B.Sc in Accounting

Landmark University
Nigeria
08-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Maintained current and accurate inventory of technology hardware, software to keep records
    Updated
  • Call center experience
  • Problem resolution

Languages

English
Full Professional

Interests

  • Customer Service & Communication
  • Entrepreneurship & Small Business Growth
  • Fashion Design & Branding
  • Social Media Marketing
  • Personal Development & Online Learning


Timeline

Entrepreneurial Experience

Family
07.2024 - Current

Customer Service Representative

Starship Courier
09.2023 - 01.2024

Bachelor of Arts - B.Sc in Accounting

Landmark University

Similar Profiles

CREATE PROFILE
Daniel Fagbemi