Summary
Skills
Work History
Education
Languages
Certification
Generic

Daniel Dinelle

Wakefield

Summary

Dynamic and results-driven professional with extensive experience at Canada Post, excelling in route navigation and delivery accuracy. Proven track record of enhancing customer satisfaction through effective communication and timely service. Achieving to make myself, my employer and customers to the best customer service possible.

Skills

  • Route navigation
  • Delivery accuracy
  • Street orientation
  • Excellent communication

Work History

Letter Carrier

Canada Post
Gatineau, QC
04.2020 - Current
  • Delivered mail and parcels efficiently to designated routes, ensuring timely service.
  • Maintained accurate records of deliveries and pickups using handheld devices.
  • Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
  • Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.

Retail Sales Associate

Canada Post
Gatineau, QC
11.2018 - 04.2020
  • Assisted customers with product selections and inquiries, enhancing overall shopping experience.
  • Managed inventory levels, ensuring stock availability and organization on sales floor.
  • Resolved customer complaints efficiently, fostering positive relationships and repeat business.
  • Greeted customers and helped with product questions, selections, and purchases.

Grocery Clerk

IGA Supermarket
Ottawa, ON
08.1985 - 03.1990
  • Assisted customers with inquiries and product location to enhance shopping experience.
  • Stocked shelves efficiently, ensuring product availability and organization throughout store.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.

Letter Carrier

Canada Post
Ottawa, ON
1996 - 2018
  • Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
  • Handled sensitive materials such as certified mail, registered packages, and express deliveries with utmost care and attention to detail.
  • Promoted a positive image of the postal service by providing courteous and professional interactions with customers during daily deliveries.
  • Carried double shoulder bag weighing as much as 50+ pounds to deliver letters to businesses and apartment buildings.

Truck Driver

Canada Post
Ottawa, ON
1992 - 1996
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
  • Delivered to all government offices, bank of canada, Canadian mint, RCMP,Canadian bank note ,etc.

Vehicle Service Agent

Canada Post
Ottawa, ON
1990 - 1992
  • Operated vehicle cleaning and maintenance equipment to ensure optimal vehicle conditions.
  • Assisted in managing vehicle inventory to optimize fleet availability and readiness.
  • Maintained a clean and organized workspace, ensuring optimal efficiency in vehicle servicing procedures.
  • Conducted thorough inspections of vehicles to identify and report maintenance needs.
  • On route with a service vehicle to assist other vehicles in sensitive situations.

Education

High School Diploma -

Notre Dame High School
Ottawa, ON

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

  • dangerous goods
  • defensive driving
  • health and safety
  • bonded

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Daniel Dinelle