Creative Business Owner with exceptional background spent in Sales. Proven leader with engaging demeanor and success working in most demanding environments. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
8
8
years of professional experience
Work History
Business Owner
Diaz Design And Landscaping
12.2020 - Current
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Conducted market research to inform product development decisions and identify potential growth areas.
Managed diverse landscaping projects from initial concept through installation, ensuring on-time completion and budget adherence.
Trained and supervised landscape crews, fostering a positive work environment that produced high-quality results.
Secured long-term sustainability of the business by implementing innovative business strategies
Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Developed comprehensive landscape plans for various projects, resulting in increased client satisfaction and repeat business.
Total Loss Adjuster
Intact Insurance
04.2018 - 12.2020
Enhanced customer satisfaction by promptly and accurately assessing total loss claims.
Conducted thorough investigations to determine accurate claim payouts, resulting in fair resolutions for clients.
Streamlined the total loss claims process by implementing efficient procedures and best practices.
Managed a high volume of claims, ensuring timely resolution and adherence to company guidelines.
Negotiated settlements with claimants, achieving mutually beneficial outcomes for all parties involved.
Utilized advanced software programs to efficiently manage claim files and track progress toward resolution.
Finance and Internet Manager
Tricity Mitsubishi
04.2017 - 04.2018
Monitored website analytics to identify trends, optimize performance, and improve overall user satisfaction.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Increased online sales by developing and implementing effective digital marketing strategies.
Worked to build relationships with customers and built potential for additional sales.
Developed and grew leads through repeat business and customer referrals.
Sales Associate
Tricity Mitsubishi
04.2016 - 04.2017
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Built long-lasting client relationships through excellent customer service and consistent followups.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
Education
High School Diploma -
Claremont Secondary School
Victoria, BC
06.2012
Skills
Financial Management
Contract Management
Business Administration
Project Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Business Owner
Diaz Design And Landscaping
12.2020 - Current
Total Loss Adjuster
Intact Insurance
04.2018 - 12.2020
Finance and Internet Manager
Tricity Mitsubishi
04.2017 - 04.2018
Sales Associate
Tricity Mitsubishi
04.2016 - 04.2017
High School Diploma -
Claremont Secondary School
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