Daniel De Pass
Toronto
Summary
Outgoing professional with a background managing properties, people and administrative tasks in fast-paced environments.
A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
6
6
years of professional experience
Work History
Assistant Community Manager
QuadReal
11.2021 - Current
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Managed vendor relationships, negotiating contracts for services such as landscaping, pest control, and waste removal to maximize property appeal while staying within budget constraints.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Received and processed resident payments, and updated system accounts with latest information.
- Coordinated with property management team on capital improvement projects aimed at increasing asset value through strategic updates or renovations across the community spaces or individual units.
Recreation Coordinator
Shannex Parkland
10.2020 - 07.2021
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Researched, planned, and organized mentally stimulating and physically appropriate activities for seniors.
- Increased community participation in recreational programs by developing and implementing engaging activities.
- Developed strong relationships with local organizations, fostering partnerships that enhanced the quality of recreation programs offered.
- Evaluated the success of each program at regular intervals, identifying areas for improvement and implementing changes as needed.
Doorperson
The Fairmont Royal York
12.2017 - 03.2020
- Streamlined transportation arrangements by coordinating taxi services or valet parking for both residents and guests upon request.
- Assisted elderly or disabled residents with their mobility needs within the building premises for better accessibility experience.
- Maintained excellent customer relations.
- Developed strong relationships with residents, fostering trust and open communication regarding their preferences and requirements.
- Enhanced overall communication flow among staff members by relaying important messages from management or other departments as needed.
Education
No Degree - Theatre Performance
Humber College
06.2013
High School Diploma -
St. Thomas Aquinas Catholic Secondary School
09.2004
Skills
- Property Management
- Resident relations
- Vendor Management
- Tenant and eviction laws
- Property tours and inspections
- Conflict handling
- Leasing and sales
- Community Engagement
- Maintenance knowledge
Languages
English
Native or Bilingual
Timeline
Assistant Community Manager
QuadReal
11.2021 - Current
Recreation Coordinator
Shannex Parkland
10.2020 - 07.2021
Doorperson
The Fairmont Royal York
12.2017 - 03.2020
No Degree - Theatre Performance
Humber College
High School Diploma -
St. Thomas Aquinas Catholic Secondary School
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