Daniel Cruz
Morgan Hill
Summary
Dedicated equipment rental specialist with a strong background in customer relationship management and quality assurance. Proven ability to maintain accurate logs, streamline operations, and enhance customer satisfaction through effective communication and coordination.
Overview
7
7
years of professional experience
Work History
Dispatcher
Sunbelt Rentals
San Jose
06.2024 - Current
- Confirmed orders and scheduled deliveries, ensuring clear communication with customers.
- Maintained accurate dispatch logs, enabling effective tracking of equipment status and availability.
- Coordinated daily equipment rentals and returns for efficient fleet management.
- Monitored equipment usage patterns, facilitating optimization of rental inventory management.
Equipment Rental Specialist
Sunbelt Rentals
San Jose
12.2023 - 06.2024
- Assisted customers in selecting appropriate rental equipment for projects.
- Maintained equipment inventory and ensured availability of tools and machinery.
- Processed rental agreements and prepared equipment for customer pickup.
Quality Control Inspector
Olam Spices & Vegetables
Gilroy
05.2023 - 12.2023
- Monitored production processes to ensure adherence to safety and quality standards.
- Identified product defects and documented findings for quality improvement reviews.
- Maintained accurate inspection records and quality assessments to support compliance and performance tracking.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Documented inspection results by completing reports and logs, summarizing data to enhance quality database accuracy.
Electrical
LTI ELECTRIC
SAN JOSE
12.2021 - 01.2023
- Tested electrical systems to identify safety hazards and malfunctions, ensuring compliance with safety standards.
- Interpreted detailed blueprints to facilitate accurate installation of electrical equipment.
- Assembled electrical control panels according to customer specifications, delivering tailored solutions.
Store Associate
Sonic
Gilroy
01.2019 - 09.2019
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Maintained cleanliness and organization of store displays.
- Ensured the cleanliness and tidiness of the store.
Education
High School Diploma -
Gilroy High School
750 W 10th St, Gilroy, CA 95020 06-2020
Skills
- Order scheduling
- Fleet management
- Inventory management
- Equipment utilization
- Equipment maintenance
- Quality assurance
- Safety compliance
- Customer relationship management
- Computer proficiency
- Market analysis
- Conflict resolution
- Information security
Languages
Spanish
Limited
English
Full Professional
Affiliations
- Volunteer, Goodwill - Gilroy, CA (2019-2023)
Timeline
Dispatcher
Sunbelt Rentals
06.2024 - Current
Equipment Rental Specialist
Sunbelt Rentals
12.2023 - 06.2024
Quality Control Inspector
Olam Spices & Vegetables
05.2023 - 12.2023
Electrical
LTI ELECTRIC
12.2021 - 01.2023
Store Associate
Sonic
01.2019 - 09.2019
High School Diploma -
Gilroy High School