Daniel Cox
Simi Valley
Summary
Driven and I-Car Platinum Certified professional with extensive experience in vehicle appraisal and damage estimation, notably with Farmers Insurance Company. Excelled in utilizing CCC estimating systems and Microsoft Office to enhance claims processing efficiency. Demonstrated exceptional customer service and analytical skills, significantly improving customer satisfaction and claim resolution accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
APD Field Appraiser
Farmers Insurance Company
07.2019 - Current
- Accurately estimated parts and labor for repairs.
- Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing.
- Identified suspicious claims, escalating issues to SIU for further investigation and analysis.
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
- Inspected vehicles involved in accidents and generated reports showing estimated repair costs.
Field Apprasier
Infinity Insurance
01.2015 - 07.2019
- Inspected vehicles involved in accidents and generated reports showing estimated repair costs.
- Investigated vehicle damage inflicted resulting from emergency situations and natural disasters.
- Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing.
Estimator
Pride Auto Body
01.2012 - 06.2015
- Wrote estimates for Keyes Audi, Keyes Mercedes, Keyes Lexus and Keyes Chevrolet.
- Evaluated damages at dealerships and worked closely with blueprinters for processing.
- Handled general customer service for customers going through the dealerships for repairs
Education
No Degree - Business Administration And Management
Moorpark College
Moorpark, CAI-Car Platinum Certification - Insurance
Icar
Online 05.2021
High School Diploma -
Opportunities For Learning - Simi Valley
Simi Valley, CA07.2012
Skills
- Proficient in excel spreadsheets and Word
- Proficient in CCC estimating systems
- I-Car Platinum Certified
Certification
I-Car Platinum
I-Car Platinum Certified
I have completed the highest courses through I-CAR to obtain the I-CAR Platinum certification to further my knowledge.
Timeline
APD Field Appraiser
Farmers Insurance Company
07.2019 - Current
Field Apprasier
Infinity Insurance
01.2015 - 07.2019
Estimator
Pride Auto Body
01.2012 - 06.2015
No Degree - Business Administration And Management
Moorpark College
I-Car Platinum Certification - Insurance
Icar
High School Diploma -
Opportunities For Learning - Simi Valley
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