Daniel Correia
Kitchener,ON
Summary
Adept at relationship building and lead generation, I elevated customer satisfaction and loyalty at Sunset grill through customer service techniques and effective communication. Mentored new prospects, at LTD and, enhancing team performance and service quality. Proven track record in upselling, with a focus on achieving and surpassing sales quotas.
Overview
1
1
year of professional experience
Work History
Team Leader
LTD
Kitchener, Ontario
10.2023 - Current
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Developed new leads each day at or above quotas.
- Utilized sales techniques to persuade customers to purchase product or service packages.
- Prospected potential customers by cold calling businesses and individuals to introduce products and services.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on partnering decisions.
Server
SunsetGrill
The Blue Mountains, Ontario
09.2023 - 11.2024
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Served food and beverages to patrons and confirmed complete orders.
- Assisted in training new servers.
- Identified needs of customers promptly and efficiently.
Server/Bartender
Dardanella
Wasaga Beach, Ontario
06.2023 - 10.2023
- Prepared drinks according to standard recipes.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Private Pilots License - Aviation
Ontario Flight School
Orillia, ONSkills
- Relationship building
- Customer profiling
- Upselling and cross selling
- Mentoring and coaching
- Networking and prospecting
- Lead generation
Affiliations
- Bodybuilding Training, Gym
- Private Pilot License (PPL), qualified to fly aircraft
- Networking Events Participation, established new professional contacts
Timeline
Team Leader
LTD
10.2023 - Current
Server
SunsetGrill
09.2023 - 11.2024
Server/Bartender
Dardanella
06.2023 - 10.2023
Private Pilots License - Aviation
Ontario Flight School
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