Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers
Overview
12
12
years of professional experience
Work History
Pro Loader
Lowes Home Improvment
Hawthorne
04.2025 - Current
Operated forklifts to load and unload materials efficiently.
Ensured safety protocols were followed during loading processes.
Collaborated with team members to maintain workflow productivity.
Conducted pre-shift inspections on equipment to ensure safety compliance.
Operated forklifts to transport materials within warehouse facilities.
Loaded and unloaded products from trucks using forklift equipment.
RESIDENT CONNECTIVITY SPECIALS SALES
Spectrum
12.2024 - Current
Developed and implemented targeted sales strategies that resulted in a 25% growth in resident connectivity subscriptions
Delivered presentations to community stakeholders, effectively communicating the benefits of advanced connectivity solutions
Oversaw training for new sales representatives, focusing on product knowledge and customer relationship management
Sales officer
CROWN PAVERS
08.2013 - 11.2024
Operated heavy machinery for landscaping and paving projects
Assisted in the installation of interlocking pavers and retaining walls
Collaborated with a team to complete projects on time and within budget
Provided excellent customer service to ensure client satisfaction
ELIGIBILTY SPECIALIST
Imperial Health holdings
07.2022 - 07.2023
Conducted in-depth interviews with applicants to assess their needs and eligibility
Analyzed data to ensure compliance with federal and state eligibility guidelines
Collaborated with community organizations to connect clients with additional resources