Daniel Castro
Temecula
Summary
Business professional prepared for supervisory roles, bringing valuable experience in team management and operational oversight. Known for strong focus on collaboration and achieving results, adaptable to changing business needs. Skilled in strategic planning and conflict resolution, with reliable and approachable demeanor.
Overview
19
19
years of professional experience
Work History
Business Supervisor
United Parcel Service Inc
01.2022 - Current
- Coordinated the drivers dispatch during the pm of the operation for on time delivery/pickup service and manage service issues.
- Ensure drivers are receiving engaging safety messages. Perform a safety demonstration or a safety activity to the workforce.
- Train pt center supervisors to perform daily task including resolving customer concerns, dispatching drivers, investigating missing packages, driver timecards, etc.
- Redispatch misloaded packages for delivery, minimize no scans on missing packages conducting driver check in audits upon return to facility.
- Ensure drivers are up to date on annual saftey compliance training, d.o.t. certification, and drivers license.
- Verify accuracy of timecards by auditing daily recap report for errors.
On Road Supervisor
United Parcel Service, UPS
10.2018 - 01.2022
- Train new drivers on routes by demonstrating area knowledge, proper delivery/pickup methods, safe driving methods, the use of delivery device.
- Minimize driver over allowed by conducting ride alongs and holding drivers accountable for improper methods such as move without delay, package selection time, to/from customer walk time, etc.
- Ensure drivers have a proper dispatch for the route by making adjustments to area, pickups, stop count.
- Daily observations for safety concerns, having a 1 on 1 discussion based observation findings with a commitment from the driver.
Aircraft Load Planning Specialist
United Parcel Service, UPS
05.2012 - 10.2018
- Responsible for planning distributed weight and balance for airctaft.
- Complete nightly reports including feeder and shuttle arrivals, fuel data entry, and ramp/sort staffing information.
- Dispatch inbound/outbound forecasting in HFCS and load planning
- Certified hazmat auditor and trainer
- Conduct local LLAR audits to ensure compliance with airline, local laws and regulations.
Pt Ramp Supervisor
United Parcel Service, UPS
08.2007 - 04.2012
- Responsible for supervising the topside unload/upload of aircraft containers, the lower pit compartments, and loose belly.
- Coordinating unload/upload of aircraft containers into trailers on the container platform.
- Supervising employees at the sort operation during container load.
- Responsible for forecasting small feeder aircraft in TFCS.
- Audited employee timecards for accuracy on a nightly basis.
Education
Business Administration
De Anza College
Cupertino, CASkills
- Staff Management
- Decision-Making
- Problem-Solving
- Organization and Time Management
- Training and Development
- Dependable and Responsible
Languages
Spanish
Timeline
Business Supervisor
United Parcel Service Inc
01.2022 - Current
On Road Supervisor
United Parcel Service, UPS
10.2018 - 01.2022
Aircraft Load Planning Specialist
United Parcel Service, UPS
05.2012 - 10.2018
Pt Ramp Supervisor
United Parcel Service, UPS
08.2007 - 04.2012
Business Administration
De Anza College