Daniel Barnes
SAN BERNARDINO
Summary
Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.
Overview
16
16
years of professional experience
Work History
Branch Manager
Weller Truck Parts
05.2014 - Current
- Led branch operations, ensuring compliance with safety regulations and company policies.
- Developed and implemented strategies to enhance customer service and increase satisfaction levels.
- Managed inventory control processes, optimizing stock levels to reduce costs and improve availability.
- Trained and mentored staff on product knowledge and sales techniques, fostering team development.
- Built strong relationships with vendors, negotiating favorable terms to maximize profitability.
- Conducted regular performance evaluations, implementing improvement plans to enhance team productivity.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Parts Counter Sales Person
Inland Kenworth
08.2012 - 05.2014
- Assisted customers in selecting appropriate parts and accessories for various vehicles.
- Maintained accurate inventory records using point-of-sale systems.
- Processed customer orders efficiently, ensuring timely fulfillment and delivery.
- Trained new staff on product knowledge and customer service techniques.
Parts Counter Person
Peterbilt of Council Bluffs
06.2010 - 08.2012
- Processed and fulfilled customer orders efficiently using advanced inventory management systems.
- Assisted customers in selecting parts, ensuring accurate identification and timely delivery.
- Maintained organized stock areas, optimizing storage solutions for increased accessibility.
- Collaborated with suppliers to manage inventory levels, reducing delays in order fulfillment.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
Education
Music Business
Belmont University
Nashville, TN01-1987
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Client relationship management
- Team supervision
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Branch Manager
Weller Truck Parts
05.2014 - Current
Parts Counter Sales Person
Inland Kenworth
08.2012 - 05.2014
Parts Counter Person
Peterbilt of Council Bluffs
06.2010 - 08.2012
Music Business
Belmont University