Daniel Baba
Oshawa,ON
Summary
Results-oriented professional with a diverse background in fundraising, customer service, and sales. Proven track record of exceeding targets through effective communication, relationship-building, and strategic problem-solving. Adept at delivering exceptional customer experiences while driving revenue growth. Seeking to leverage these skills in a dynamic role that values teamwork and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Fundraiser
Globalfaces Direct
04.2023 - Current
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Planned and implemented fundraising events.
- Conducted research to identify and target potential donors for fundraising campaigns.
Customer Service Representative
O-Klyns Studios
12.2020 - 04.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Investigated and resolved customer inquiries and complaints quickly.
Sales Associate
M.I.P Studios
05.2019 - 11.2020
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Accepted cash and credit card payments, issued receipts and provided change
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelors Degree of Science in Computer Science -
University of Ontario Institute of Technology
12.2023
Skills
- Customer service
- Attention to Detail
- Sales
- Time Management
- Leadership
- Quick Thinking
Timeline
Fundraiser
Globalfaces Direct
04.2023 - Current
Customer Service Representative
O-Klyns Studios
12.2020 - 04.2021
Sales Associate
M.I.P Studios
05.2019 - 11.2020
Bachelors Degree of Science in Computer Science -
University of Ontario Institute of Technology
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