Daniel Ajeibi
Winnipeg
Summary
Dynamic professional with a proven track record at Wavelength Interbiz Limited, excelling in customer service and conflict resolution. Resourceful in managing high-stress situations, I enhanced customer loyalty through empathetic communication. Skilled in data entry and time management, I consistently delivered efficient solutions, contributing to a seamless operational flow.
Overview
4
4
years of professional experience
Work History
Office Assistant
Maximum Reliable Management Inc
05.2022 - 03.2025
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Customer Service Representative
Wavelength Interbiz Limited
01.2021 - 10.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Biochemistry
University of Manitoba
Winnipeg, MB01-2026
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Verbal communication
- Resourceful
Languages
English
Full Professional
Timeline
Office Assistant
Maximum Reliable Management Inc
05.2022 - 03.2025
Customer Service Representative
Wavelength Interbiz Limited
01.2021 - 10.2021
Bachelor of Science - Biochemistry
University of Manitoba
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