Danie Jhin Bartolome
North York,ON
Summary
Dynamic Shift Coordinator with a proven track record at Burger King, excelling in staff training and development while enhancing team morale. Expert in multitasking and workflow management, I successfully resolved conflicts and improved performance metrics, fostering a collaborative environment that led to increased operational efficiency.
Overview
9
9
years of professional experience
Work History
Shift Coordinator
Burger King
01.2024 - Current
- Evaluated ongoing employee training requirements based on observed performance gaps and coordinated the delivery of necessary training programs to address identified needs.
- Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
- Participated in hiring decisions, conducting interviews, and evaluating potential candidates to ensure appropriate staffing levels were maintained on each shift.
- Contributed to a positive work environment by fostering a team-oriented atmosphere that encouraged collaboration and mutual support among employees.
- Coordinated cross-departmental collaboration for seamless operations during shifts.
- Monitored and improved performance of teams and individual employees.
- Provided regular updates to senior management regarding shift performance metrics, identifying trends or concerns that needed attention or remediation efforts.
Shift Supervisor
Tim Hortons
05.2016 - 11.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Team Member
Cinnabon
02.2016 - 12.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Diploma - Dental Assistant
Anderson College
North York07-2021
Bachelor of Science - Hotel, Resort And Restaurant Management
Pillar College Zamboanga City
Philippines03-2014
Skills
- Multitasking proficiency
- Workplace safety
- Scheduling and planning
- Staff training and development
- Team Training
- Workflow management
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] through effectively helping with [Task].
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Shift Coordinator
Burger King
01.2024 - Current
Shift Supervisor
Tim Hortons
05.2016 - 11.2023
Team Member
Cinnabon
02.2016 - 12.2016
Diploma - Dental Assistant
Anderson College
Bachelor of Science - Hotel, Resort And Restaurant Management
Pillar College Zamboanga City
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