Summary
Overview
Work History
Education
Skills
Timeline
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Daniea Steiger

Labelle

Summary

Accomplished Store Manager with a proven track record at Premium Label Outlet, adept in customer service management and problem-solving. Excelled in enhancing customer satisfaction and team productivity through effective training and mentoring. Demonstrated exceptional leadership by fostering strong relationships with staff and suppliers, significantly improving operational efficiency.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

25
25
years of professional experience

Work History

Store Manager

Premium Label Outlet
04.2020 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.

Manager of Operations

Perfect Party Services LTD
09.1999 - Current
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Managed vendor relationships to secure favorable terms and ensure consistent supply chain.

Education

Early Childhood Education

Langley College
Langley
09-2008

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Shift scheduling
  • Employee training
  • Recruitment and hiring
  • Goals and performance

Timeline

Store Manager

Premium Label Outlet
04.2020 - Current

Manager of Operations

Perfect Party Services LTD
09.1999 - Current

Early Childhood Education

Langley College

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Daniea Steiger