Danica Vanmarrewyk
Summary
Motivated customer service worker with exceptional social skills and communication abilities. Peruses every opportunity to support team members, proactively address issues or concern's, and strives to make personal connections with consumers.
Overview
5
5
years of professional experience
Work History
Cashier
Emma Lea Farms
05.2023 - 08.2023
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Learned duties for various positions and provided backup at key times.
Cashier
Stir Coffee House
05.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Barista
Cafe De Gourmet Delights & Catering Ltd
12.2018 - 09.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Set and achieved goals for professional development and advancement.
Education
BBA - Business And Marketing
Thompson River University
Kamloops, BC04.2026
Skills
- Coffee and Tea Preparation
- Product Advertising
- Coordinating Orders
- Display Maintenance
- Menu Memorization
- Hospitality and Professionalism
- Stocking Supplies and Retail Products
- Guest Satisfaction
- Reliability and punctuality
- Patience and composure
- Product knowledge
- Customer focus
Timeline
Cashier
Emma Lea Farms
05.2023 - 08.2023
Cashier
Stir Coffee House
05.2022 - 08.2023
Barista
Cafe De Gourmet Delights & Catering Ltd
12.2018 - 09.2022
BBA - Business And Marketing
Thompson River University
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