Danica Pratt
Nelson,BC
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Earls Kitchen + Bar. Proven ability to engage guests and manage cash handling efficiently. Recognized for enhancing customer experiences through effective communication and teamwork, ensuring satisfaction and loyalty in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Server
Earls Kitchen + Bar
Prince George, BC
12.2018 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Administrative Assistant
National Seating and Mobility
Prince George, BC
06.2017 - 09.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Retail Sales Associate
Bath & Body Works
Prince George, BC
05.2016 - 12.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Science - Nursing
College of New Caledonia
Prince George, BCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
English
Full Professional
Refrences
Jess Michalko- Restaurant manager
250-640-2105
Brooklyn Winslade- Co Worker
250-961-4681
Timeline
Server
Earls Kitchen + Bar
12.2018 - 04.2025
Administrative Assistant
National Seating and Mobility
06.2017 - 09.2019
Retail Sales Associate
Bath & Body Works
05.2016 - 12.2018
Bachelor of Science - Nursing
College of New Caledonia