Danica Grammer
Edmonton
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Cook
Vivo Ristorante
11.2021 - 08.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Serving and describing menu items / Chef specials to guests.
- Processing and preparing skip the dishes orders.
Line Cook
Normand's Restaurant
11.2024 - Current
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Expeditor
Muggnz Family Restaurant
11.2024 - Current
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Answered phone calls.
- Experience with the Touch Bistro app.
- Handled cash and card payments and closed bills.
- Experience with hosting, food running, bussing.
Education
High School Diploma -
St. Oscar Romero Highschool
Edmonton, AB06-2022
Skills
- Building strong and positive coworker relationships
- Menu knowledge
- Order accuracy
- Time management
- Customer service
- Excellent communication skills
- Problem solving
- Food safety
- Professional appearance
- Memory retention
Languages
English
Full Professional
Certification
- Class 5 Drivers License
- Pro-Serve Certificate Expiring August 2029
Timeline
Line Cook
Normand's Restaurant
11.2024 - Current
Expeditor
Muggnz Family Restaurant
11.2024 - Current
Line Cook
Vivo Ristorante
11.2021 - 08.2024
- Class 5 Drivers License
- Pro-Serve Certificate Expiring August 2029
High School Diploma -
St. Oscar Romero Highschool
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