Danica Dencev
London
Summary
Dedicated professional with experience at St Joseph Hospital, excelling in personal care and safety awareness. Proven ability to foster independence in clients while maintaining accurate records for effective communication. Strong interpersonal skills complemented by a commitment to cleanliness and organization, ensuring a supportive environment for both clients and team members.
Overview
14
14
years of professional experience
Work History
Caretaker
Western University
09.2023 - Current
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Personal Support Worker
St Joseph Hospital
03.2016 - 03.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Front Desk Sales Representative
Hotel Metro
04.2011 - 04.2016
- Fostered a positive work atmosphere through effective communication skills both in-person and via electronic correspondence among team members.
- Assisted in training new employees on front desk procedures, contributing to a cohesive team environment.
- Demonstrated flexibility when covering shifts during peak periods or staffing shortages for consistent service levels across all hours of operation.
- Handled guest complaints professionally, resolving issues quickly to maintain positive customer relations.
Education
Associate of Science - Personal Support Worker
Fanshawe College
London, ON06-2015
Associate of Science - Laboratory Assistant
Medix College
London, On06-2010
Skills
- Housekeeping tasks
- Personal care
- Safety awareness
- Meal preparation
Languages
English
Full Professional
Timeline
Caretaker
Western University
09.2023 - Current
Personal Support Worker
St Joseph Hospital
03.2016 - 03.2020
Front Desk Sales Representative
Hotel Metro
04.2011 - 04.2016
Associate of Science - Personal Support Worker
Fanshawe College
Associate of Science - Laboratory Assistant
Medix College
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