Summary
Overview
Work History
Education
Skills
Certifications
Interests
Timeline
Generic

Danica Comeau

Cold Lake,AB

Summary

Detail-oriented individual with exceptional communication and customer service skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Evergreen Traders
03.2022 - 03.2025
  • Worked directly with customers to provide assistance with collateral based loans, and maintained a competitive revenue goal for our business.
  • Pursued opportunities to improve product knowledge in order to make recommendations for customers and coworkers when necessary.
  • Became head of Jewellery; buying, cleaning, pricing, and creating displays as needed for our sales floor.
  • Offered suggestions and recommendations to my colleagues when needed based on my expertise in jewellery and high-end items.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled customer complaints and struggles with empathy, resulting in increased loyalty and repeat business.

Deli Worker

Sobeys
10.2020 - 01.2022
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Trained new employees on deli operations, policies, and procedures.
  • Exhibited strong multitasking skills by simultaneously assisting multiple customers.

Food Service Worker

Frank & Dora's Takeout
04.2019 - 08.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality.
  • Supported team members during peak hours and showcased versatility, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register accurately while providing excellent customer service.

Pharmacy Cashier

Hutchin's Pharmacy
06.2016 - 08.2018
  • Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
  • Assisted in managing inventory levels by accurately counting and restocking shelves.
  • Trained new employees on cashier procedures.
  • Balanced cash drawer at the end of each shift with consistent accuracy.

Education

High School Diploma -

Annapolis West Education Centre
Annapolis Royal, NS
06-2018

Bachelor of Arts And Science Concurrent - History And Mathematics

University of New Brunswick
Fredericton, NB

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and responsible
  • Calm under pressure
  • Problem resolution

Certifications

WHMIS Trained: April 2025 - April 2028

NationalCPRFoundation Trained: April 2025 - April 2027 - CPR / AED / First-Aid Certified

Interests

  • Participating in local clean-up initiatives
  • Volunteering at community kitchens
  • Offering time and support to women and homeless shelters
  • Playing musical instruments in my free time and entertaining senior homes

Timeline

Customer Service Representative

Evergreen Traders
03.2022 - 03.2025

Deli Worker

Sobeys
10.2020 - 01.2022

Food Service Worker

Frank & Dora's Takeout
04.2019 - 08.2020

Pharmacy Cashier

Hutchin's Pharmacy
06.2016 - 08.2018

High School Diploma -

Annapolis West Education Centre

Bachelor of Arts And Science Concurrent - History And Mathematics

University of New Brunswick

Similar Profiles

CREATE PROFILE
Danica Comeau