Dania Househ
Edmonton,AB
Summary
Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.
Overview
5
5
years of professional experience
Work History
Medical Office Assistant
Ladies First Obstetrics and Gynaecology
Edmonton , AB
08.2023 - 08.2024
- Instructed patients on proper medication use, diet restrictions or lifestyle modifications based on physician orders.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Recorded patient vital signs, medical history, medications, allergies, immunization dates, test results, and other relevant information into EHR system.
- Collected specimens such as urine samples for testing done in clinic
- Answered incoming calls from patients and other medical personnel in a timely manner.
- Performed minor procedures such as staples and suture removals
- Provided support for physicians during biopsy procedures and examinations
Medical Office Assistant
Sturgeon Women’s Health Clinic
St. Albert, Alberta
08.2021 - 07.2023
- Assisted in scheduling appointments, verifying insurance coverage, and collecting payments.
- Organized incoming faxes, requisitions and intake forms for physicians
- Recorded patient vital signs, medical history, medications, allergies, immunization dates, test results, and other relevant information into EHR system.
- Performed minor procedures such as staple and suture removal while also providing support in circumcision procedures for fetal patients
Commission Sales Associate
Urban Barn
Edmonton, Alberta
09.2019 - 10.2020
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Created reports on inventory activity, shortages, overages.
Education
Certificate - Medical Office Assistant Certification
Norquest College
Edmonton, AB03-2021
Diploma - Graphic Communications
Northern Alberta Institute of Technology
Edmonton, ABSkills
- Electronic health records
- Medical terminology
- Patient scheduling
- Vitals done manually
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- 65 WPM Typing Speed
- Fluent in both English and Arabic
Timeline
Medical Office Assistant
Ladies First Obstetrics and Gynaecology
08.2023 - 08.2024
Medical Office Assistant
Sturgeon Women’s Health Clinic
08.2021 - 07.2023
Commission Sales Associate
Urban Barn
09.2019 - 10.2020
Certificate - Medical Office Assistant Certification
Norquest College
Diploma - Graphic Communications
Northern Alberta Institute of Technology