Daniah Zidan
El Cajon,CA
Summary
Motivated and friendly Barista with excellent interpersonal communication strengths. Fast learner and adapter to new circumstances and challenges. Work very well in fast-paced environments, enhancing customer satisfaction and efficiency. Demonstrated ability to resolve issues swiftly, ensuring customer loyalty and adherence to hygiene standards.
Overview
3
3
years of professional experience
Work History
Barista
Better Buzz Coffee
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained a 100% consistent attendance and punctuality.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Baker
Crumbl Cookies
11.2021 - 10.2023
- Operated and maintained bakery equipment, including ovens and mixers.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining clean, organized work spaces.
Education
Bachelor of Business - Business
San Diego State University
San Diego, CA06.2026
Associate of Business - Finance
Grossmont College
El Cajon, CA05-2024
High School Diploma -
West Hills High School
Santee, CA06.2021
Skills
- Culinary experience
- Hospital experience
- Communication skills
- Active listener
- Professional Demeanor
- Time Management
- Problem solving
- Fast paced environment
- Team Player
Volunteer Work
I did volunteer work at the Zion Kaiser Permanente location for 3 years. I made sure there were wheelchairs and masks available for patients and visitors. I helped patients find their appointment locations, and if they were a visitor, I helped them find the room number of the patient and where it's located. I also assisted the nurses and doctors with discharging patients and took deliveries up to rooms.
Timeline
Barista
Better Buzz Coffee
10.2023 - Current
Baker
Crumbl Cookies
11.2021 - 10.2023
Bachelor of Business - Business
San Diego State University
Associate of Business - Finance
Grossmont College
High School Diploma -
West Hills High School
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