Jenna Walker-Grazier | Bylaw Inspector CITY OF DELTA: 604-940-7111
Bobby Sanghera | Bylaw Supervisor CITY OF DELTA: 778-837-3436
Alex Tan | Assistant Service Manager OPENROAD TOYOTA: 604-531-2916
Overview
10
10
years of professional experience
Work History
Office Admin
CAPITAL REGIONAL DISTRICT
01.2024 - Current
Handled office administration tasks.
Completed data input support for various office administration systems.
Answering phone calls, emails , speaking with members of the public regarding animal related bylaw inquiries.
Generating animal control and bylaw related calls for on duty bylaw officers to attend.
Assisting members of the public with dog license questions and renewals.
Coordinating drop off and pick ups of various deceased animals.
Assistant Bylaw Officer
CAPITAL REGIONAL DISTRICT
11.2023 - Current
Enhanced public safety by responding to and investigating reports of animals at large, dog attacks and nuisance complaints.
Improved community relations through conducting educational presentations on responsible pet ownership and local animal bylaws.
Collaborated with local law enforcement agencies when called for assistance when dealing with animals.
Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
Handled emergency situations calmly and effectively, employing appropriate restraint techniques for animals
Conducted thorough investigations into cases of animal bylaw infractions gathering evidence to support legal action when necessary.
Ensured proper handling of deceased animals for transport to designated disposal facility.
Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
Investigated and gathered information regarding animal-related complaints.
Kennel Master
CAPITAL REGIONAL DISTRICT
08.2023 - Current
Stay/abandoned animal intake.
Animal redemption with pet owners.
Dealing with members of the public by way or email , in person or on the phone regarding lost pets.
Enhanced animal care by implementing efficient daily routines and health checks for the shelter animals.
Improved adoption rates by creating engaging profiles and showcasing available animals on social media.
Streamlined the intake process for incoming animals, ensuring accurate documentation and proper housing assignments.
Qualify potential animal adoptions via applications and coordinate home checks
Prioritized animal welfare by addressing concerns promptly, collaborating with veterinarians to develop appropriate treatment plans.
Maintained detailed records of all shelter activities, including animal intakes, adoptions, medical treatments, and facility maintenance tasks.
Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
Post Operative Care
SAYULITA ANIMALS
05.2022 - 01.2023
Assessed patient incision site, monitored body temperature and tracked other indicators of stability or complications.
Monitored vital signs and levels of consciousness to verify sedation wore off properly and patient regained consciousness.
Evaluated patient pain, vomiting and breath rate
Communicated with veterinarian to plan, implement and enhance treatment strategies.
Removed all live fleas, ticks & other parasites on patient, administered intramuscular/subcutaneous pain medication and antibiotics.
Animal Care
DELTA COMMUNITY ANIMAL SHELTER
09.2016 - 06.2020
Administered medications to animals in treatment and documented changes in condition, as well as FVRCP vaccines and subcutaneous fluids.
Cleaned and disinfected exam areas, equipment, and kennels to prevent diseases and control odors.
Restrained animals safely during exams
Prepared and administered medications and treatments as prescribed by veterinarian.
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Washed, trimmed and brushed animals .
Implemented enrichment plans.
Various husbandry duties such as laundry, dishes, sorting donations, stocking shelves and cleaning common areas.
Service Advisor
OPENROAD TOYOTA PEACE ARCH
11.2015 - 08.2016
Educated customers regarding regular maintenance protocols to preserve vehicle condition.
Examined service history and provided initial inspection of vehicle to identify issues.
Developed estimates by costing materials, supplies, and labor.
Followed up with customers to offer additional support and check resolution satisfaction.
Investigated and resolved customer inquiries and complaints quickly.
Volunteer Coordinator/Community Relations
GRANDE PRAIRIE & DISTRICT SPCA
09.2014 - 04.2015
Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
Recruited and trained new volunteers on volunteer program goals and objectives.
Coordinated and implemented special events for the Shelter including an annual fundraiser Gala.
Performed semi monthly enrichment visits at Points West Living Facility with stable adoptable dogs.
Guest speaking at local trade shows, Schools and Events.
Bi weekly radio remote guest on 104.7 TODAY FM promoting Pet of the Week.
Once a month tv broadcasting with EASTLINK TV promoting adoptable animals.