Dania Musleh
Surrey,BC
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Casual Receptionist
DIVERSEcity Community Resource
09.2025 - Current
- Managed front desk operations, ensuring efficient visitor registration and appointment scheduling.
- Coordinated communication between clients and service providers, enhancing response times and client satisfaction.
- Maintained accurate records of inquiries and services provided, supporting data integrity and reporting efforts.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Daycare Volunteer
DIVERSEcity Community Resource
07.2025 - Current
- Monitored child behavior, addressing conflicts and promoting positive interactions among peers.
- Encouraged outdoor playtime, promoting physical activity and overall health through structured games and free exploration time.
- Assisted with naptime routines, ensuring that children had a comfortable space to rest and recharge for the remainder of the day.
- Supported daycare staff in maintaining a clean, organized, and safe environment for children''s daily activities.
Cat Sitter
Adrienn Nagy
09.2022 - Current
- Refilled water bowls, prepared meals and provided companionship and playtime activities.
- Exercised cats through interactive playtime sessions, stimulating their mental and physical health while keeping them engaged in activities.
- Maintained a clean and healthy environment, attending to litter box duties and sanitizing pet areas regularly.
- Developed trust and strong rapport with both clients and cats by demonstrating genuine care and attentiveness.
- Performed other routine functions upon request such as mail and package retrieval, watering plants or trash removal.
- Kept detailed records of each cat''s specific needs, preferences, and any special instructions from owners.
- Adhered to dietary restrictions and specific meal requests.
Casual Pharmacy Assistant
Value Drug Mart
06.2022 - 08.2025
- Counted and labeled prescriptions with correct item and quantity.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Updated computer system with current customer, payment and inventory information.
Education
High School Diploma -
Clayton Heights Secondary School
Surrey, BC06-2024
Skills
- Patience and empathy
- Positive reinforcement
- Social skills development
- Child safety awareness
- Outdoor play supervision
- Age-appropriate activities
- Motor skills development
- Hygiene practices
- First aid
- Time management
- Attention to detail
- Problem-solving abilities
- Punctual and reliable
- Multitasking
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
- Responsible Adult Certification, YMCA - July 2025
- First Aid Certificate Feb 2022
- Bronze Cross Certificate Aug 2021
- Bronze Medallion Certificate Aug 2021
- Babysitting Certificate Feb 2018
Timeline
Casual Receptionist
DIVERSEcity Community Resource
09.2025 - Current
Daycare Volunteer
DIVERSEcity Community Resource
07.2025 - Current
Cat Sitter
Adrienn Nagy
09.2022 - Current
Casual Pharmacy Assistant
Value Drug Mart
06.2022 - 08.2025
High School Diploma -
Clayton Heights Secondary School