Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dani Jacob

Edmonton,Canada

Summary

Dedicated empathetic Professional with strong work ethics. Able to balance the needs of management, provide excellent customer service, and maintain a high level of confidentiality and schedules with ease. A top-notch problem solver with excellent critical thinking skills.

Overview

6
6
years of professional experience

Work History

Supports and Financial Services Coordinator

Government of Alberta
12.2023 - Current
  • Determining ongoing eligibility for Income Support and issuing appropriate financial benefits.
  • Advised client of their rights and responsibilities.
  • Provided referrals and information to clients for accessing employment, training services financial, community resources.
  • Critical thinking and Problem solving to connect individuals with appropriate intervention and resources to promote client independence.

File Reviewer

Government of Alberta
01.2023 - Current
  • Review files on Income Support program
  • Make decisions on eligibility based on Albertans submissions of information
  • Inform Albertans of the decisions
  • Identify fraudulent documentation and create requests for fraud referrals and overpayments
  • Make notes in Compass, utilize ARC to release and hold benefits
  • Track all activities associated with the file review initiative
  • Utilize LISA to release and hold benefits.

Medical Office Assistant

Healthy Essential Clinic
12.2020 - 03.2021
  • Helping clients with extended health benefit information, or how they can submit invoicing to their benefit plan
  • Registering new clients into EMR system and ensuring new client intake forms and processes are completed
  • Customer services.

Community Living Counselor

Community Living Society
03.2020 - 10.2020
  • Demonstrated person centered active supports approach in all interactions ensuring that all people are fully participating in their lives
  • Adhering to risk assessments, care plans, personal plans, and goals, encouraging the well-being of the individuals
  • Assisted with general administration, individual goal planning, report writing, record keeping, and accountability of funds, when requested, and in a timely manner
  • Maintained active communication with the Administration Centre and the locations through consistent and regular use of Share vision, email and other forms of communication.

Administrative executive

Shekar eye hospital
05.2018 - 09.2019
  • Customer service
  • Training new staff to infection control practices
  • Quality assurance
  • Answering patient queries related to diagnosis, procedure required, treatment availability, surgery, and cost
  • Ensure adherence of guidelines and standards for infection control and quality maintenance.

Education

Masters in Hospital Administration -

Rajiv Gandhi University of Health Sciences
Mangalore, India
05.2016

BSc. Nursing -

Rajiv Gandhi University of Health Sciences
Bangalore, India
05.2013

Skills

  • Client needs assessments
  • Problem solving
  • Documentation proficiency
  • Leadership
  • First Aid/CPR
  • Good listening skills
  • Class 7 Driving license
  • Strong computer skills

Timeline

Supports and Financial Services Coordinator

Government of Alberta
12.2023 - Current

File Reviewer

Government of Alberta
01.2023 - Current

Medical Office Assistant

Healthy Essential Clinic
12.2020 - 03.2021

Community Living Counselor

Community Living Society
03.2020 - 10.2020

Administrative executive

Shekar eye hospital
05.2018 - 09.2019

BSc. Nursing -

Rajiv Gandhi University of Health Sciences

Masters in Hospital Administration -

Rajiv Gandhi University of Health Sciences

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Dani Jacob