Dani Elgadi
Waterdown,ON
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
8
8
years of professional experience
Work History
Basketball Trainer/Coach
Self Employed (Summer Service/On-Call)
01.2016 - 12.2023
- Developed relationships with clients to provide ongoing support and encouragement.
- Offered constructive feedback to clients to help reach goals.
- Facilitated group coaching sessions and provided individual coaching support.
- Established clear benchmarks for performance and monitored individual and team progress.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Trained athletes in proper use of equipment for safety and maximum results.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Developed and maintained network of professional resources to refer clients to.
- Assisted clients in setting and achieving personal and professional goals.
- Acted as positive role model for team participants and in community.
- Communicated with parents on child activities and behavior.
- Led Sports programs for up to 100+ children
- Assisted in developing marketing materials to promote coaching services.
- Developed and delivered presentations to educate clients on topics related to coaching.
Lead Mover
Grand River Moving/Good Ol Boys Moving & Storage
05.2021 - 08.2022
- Operated with safety and skill to avoid accidents and delays.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Completed over 100 jobs by loading boxes and large items, unloading trucks, and cleaning job sites.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Wrote detailed checklists to streamline job site walkthroughs and maintain customer satisfaction.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Oversaw as many as [Number] teams at time with more than [Number] total personnel.
- Collected over $[Amount] in customer payments daily and kept detailed documentation.
- Moved furniture and boxes using utility dolly and truck ramp.
- Arranged items at destination according to customer requests and instructions.
- Communicated with customers courteously and professionally to drive satisfaction.
- Followed safety protocols to prevent accidents and injuries.
- Strapped items down over protective padding to secure throughout transportation.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Followed verbal and written instructions to properly move and ship products.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Maintained clean, orderly work environment free of hazards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Managed warehouse operations and verified proper shipment procedures.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Professional Athlete
Esgueira Basket Club
09.2019 - 04.2021
- Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Attended all practices, meetings, and workouts on time.
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
- Worked with coaches and trainers to understand and implement improvement strategies.
- Maintained professionalism when attending charity, sporting and media events as team representative.
- Promoted positive attitude and competitive spirit during training and gameplay.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
- Adapted quickly to changing game plans and strategies.
- Monitored competitor activities to assess strategies and gain advantages in future matches.
- Adhered to sports psychology practices to remain calm and focused during competitions.
- Followed instructions from coaches to execute consistent and effective results.
- Optimized nutrition, training regimens and lifestyle choices to keep fitness at optimal levels.
- Developed and maintained key relationships fellow athletes, coaching staff, and school administrators and professors.
- Applied discipline and sense of responsibility toward all team and personal activities.
- Determined areas in need of improvement and optimized strategies to strengthen performance.
Professional Athlete
SC Rasta Vechta
08.2018 - 04.2019
- Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Attended all practices, meetings, and workouts on time.
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
- Utilized advanced data analysis techniques to optimize performance.
- Worked with coaches and trainers to understand and implement improvement strategies.
- Maintained professionalism when attending charity, sporting and media events as team representative.
- Promoted positive attitude and competitive spirit during training and gameplay.
- Determined areas in need of improvement and optimized strategies to strengthen performance.
- Adapted quickly to changing game plans and strategies.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
- Applied discipline and sense of responsibility toward all team and personal activities.
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Arts - Visual And Creative Arts
Brock University
St. Catharines, ON04.2018
Skills
Program Implementation
- Instilling Discipline
- Competitive Assessment
- Sound Judgment
- Customer Relationship Management
- Project Management
- Staff Management
- Performance Tracking and Evaluations
- Strategic Planning
- Complex Problem-Solving
- Coaching and Mentoring
- Productivity Performance
- Managing Career Progression
- Managing Laborers
- Managing Employee Relations
- Team Relationships
- Continuous Quality Improvement (CQI)
- Manager Coaching and Training
- Improvement Strategies
- Goal Attainment
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Lead Mover
Grand River Moving/Good Ol Boys Moving & Storage
05.2021 - 08.2022
Professional Athlete
Esgueira Basket Club
09.2019 - 04.2021
Professional Athlete
SC Rasta Vechta
08.2018 - 04.2019
Basketball Trainer/Coach
Self Employed (Summer Service/On-Call)
01.2016 - 12.2023
Bachelor of Arts - Visual And Creative Arts
Brock University
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