Dani Bruce
Mahone Bay,NS
Summary
High performing Starbucks manager that is passionate about growing sales, developing leaders and strengthening store performance. Managing a top-performing licensed Starbucks location while supporting managers across 16 Atlantic Canada stores.
Overview
8
8
years of professional experience
Work History
Starbucks Manager & Multi-Unit Operations Support
Atlantic Superstore
Bridgewater, Nova Scotia
06.2022 - Current
- Opened and have managed the Bridgewater location since 2022
- Generate $15K–$19K+ in weekly sales, achieving 10–20% year-over-year growth.
- Consistently rank #1 in Atlantic Canada and #3 in Canada for sales performance.
- Successfully manage KPIs based on sales trends, demand and business needs
- Reputable trainer for Starbucks Managers, in operations, standards, customer experience and leadership.
- Built a strong leadership pipeline through intentional development and succession planning, empowering baristas to take on leadership responsibilities.
- Earned the confidence of senior leadership to lead in-store audits across Atlantic Canada locations.
- Launched three additional locations working collaboratively with outside vendors, POS system departments, and supply chains.
- Fostering and exemplifying Starbucks values and “creating best moments” culture ensuring strong repeat business and positive customer feedback.
- Maintain strong company food-safety standards, reflected by 100% food audits
- Achieved a top-tier 5-Shot Grow Score
- Positively receptive to giving and accepting feedback with a welcoming and authentic personality.
Shift Supervisor
Atlantic Superstore
Nova Scotia, Canada
09.2020 - 06.2022
Assistant Manager
Newfoundland Chocolate Company
Nova Scotia, Canada
04.2018 - 03.2020
- Recruited from sales associate to assistant based on strong customer service, team-building and ingenuity to build small business.
- Gained hands-on P&L experience in a small business, working closely with manager to identify cost-saving opportunities and strengthen margins.
Education
High School Diploma -
Millwood High School
Nova Scotia01-2020
Skills
- Multi-unit leadership
- Business acumen
- Customer experience
- Sales growth
- Operational excellence
- Talent development
Volunteer Leadership
West Halifax Cheer — Cheerleading Coach | 2016–2020
Newfoundland Chocolate Company — Community Fundraising | 2019
Timeline
Starbucks Manager & Multi-Unit Operations Support
Atlantic Superstore
06.2022 - Current
Shift Supervisor
Atlantic Superstore
09.2020 - 06.2022
Assistant Manager
Newfoundland Chocolate Company
04.2018 - 03.2020
High School Diploma -
Millwood High School